Incar Automotive is simply the best pre-purchase inspection business around - no question about it. Carl spends several hours doing the inspection, takes literally hundreds of photos (I received nearly 500 photos), performs heaps of diagnostic tests, tests for head gasket leaks, scans the paintwork to find areas that have been repainted, uses thermal imaging…the list goes on. The report you receive is extremely clear, with items colour coded to reflect whether they are cosmetic points, defects needing repair or maintenance items that should be monitored. Carl also provides you with a wealth of diagnostic information about the car, as well as factsheets explaining what the reports mean. I’d recommend Incar Automotive if you’re just buying an ordinary petrol/diesel powered car, but particularly recommend Incar if you’re buying a hybrid or EV. Other pre-purchase inspection companies can’t test any of the high voltage components (including the high voltage battery), so if you get them to inspect a hybrid or EV they leave out a hugely important part. Alternatively, you have to get them to inspect the car, and then take it to a shop that specialises in hybrids and EVs to do the high voltage inspection, which is a total hassle (and some dealers won’t even let you take the car off their lot to do it, anyway!). Incar Automotive is fully mobile, so they can inspect all aspects of the vehicle (including the high voltage components) on-site, and do an extremely thorough job. The customer service is second to none. I texted Carl on the Sunday of a public holiday weekend and within 30 seconds to a minute later he’d texted me back to let me know he could do the inspection that Tuesday. Carl also prepares his reports overnight, so they’re in your inbox ready to read first thing in the morning. The pricing is also extremely reasonable. I simply can’t recommend Incar Automotive enough. If you’re buying a second hand vehicle, you have to get Carl from Incar Automotive to inspect it!
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