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Pre purchase inspections Auckland
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Ph: 027 69 46 227
Email: incarmobile@gmail.com

9.30am-3am Pre Purchase Vehicle Inspections Auckland

© 2024 Incar Automotive
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4.9
1023 User Reviews
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Carl was absolutely fantastic with his very in depth reporting on the car I was looking to purchase. Also had extremely quick turnaround, would highly recommend for anyone that is currently looking to purchase a car
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Hanseul Jung Avatar
Hanseul Jung
9/05/2023
I highly recommend Carl for pre purchase inspections after receiving great prompt service, fully detailed reports and photos when buying my Toyota Hybrid. I can now drive happily with peace of mind. Thank you very much Carl.
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Sue Matthews Avatar
Sue Matthews
6/09/2024
Carl is amazing. The report he provided is thorough and very detailed but you can easily understand what he has done. This provided a clear picture about the vehicle that I wanted to purchase. Highly recommended!
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Justin Tirados Avatar
Justin Tirados
10/31/2025
Carl at Incar Automative conducted a full pre-purchase inspection of a hybrid Lexus GS450h. In the past I have gone with AA pre-purchase inspections and I was a bit apprehensive about going down another path. I am so please I did. Communication has been excellent throughout. The report, photos, and videos provide far more information than would have been provided by the AA. Highly recommended.
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Brian S. Roper Avatar
Brian S. Roper
6/30/2025
I've used Carl twice now and couldn't be happier. His level of professionalism and attention to detail is second to none. The service would be worth it alone for piece of mind when buying a car, but in the most recent case the inspection uncovered items which meant we were able to negotiate a significant discount which more than covered the cost of the inspection. Recommend to all my family and friends, and wouldn't even bother calling anywhere else.
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Aaron Mountford Avatar
Aaron Mountford
8/22/2021
We had Carl check out a car for us before purchasing, wow what a fantastic service. The report is amazingly detailed and the amount of photos on every detail is brilliant. I would suggest anyone looking to get a car checked could do no better than using Carl,especially if you are looking for a hybrid. Nick.
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nick rowney Avatar
nick rowney
2/22/2024
Carl did an amazing job with a pre-purchase inspection for a hybrid car I was considering from a private seller. He provided a very detailed report, identified some issues that turned out to be deal breakers, and gave me excellent advice on my purchase. I ultimately went to a reputable dealership, where he also acted as the joint pre-purchase inspector for the hybrid battery. Highly recommended!
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Daniel Robles Avatar
Daniel Robles
8/27/2025
Found out about Carl and his services online whilst car hunting for my first car. He managed to squeeze me in last minute for a pre-purchase inspection and he did an AMAZING job, his videos were very thorough and easy to understand for a newbie like me. It's been 3 months since I purchased my car and I have had no problems. 10/10 would recommend, and would definitely use again.
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Di-Ge Reupena Avatar
Di-Ge Reupena
3/15/2024
Peace of mind when we purchase with Carls reports. He is efficient, detailed, honest and helpful. We have had three reports with him and all have been invaluable.
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Titania McKenzie Avatar
Titania McKenzie
4/12/2026
Great service on the pre-purchase inspection on a petrol car, extremely thorough. Thanks! Gave me peace of mind and picked up some important issues to go back to the dealer with to get sorted before purchasing. Would definitely use again and highly recommend.
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Deborah Smith Avatar
Deborah Smith
5/24/2026
I recently had the Hybrid system on the car I was about to purchase tested by Incar Automotive, and I couldn't be more impressed with the service I received! From start to finish, the team was professional, knowledgeable, and incredibly friendly. A special shoutout to Carl, the technician who conducted the test. His expertise and attention to detail were outstanding, Incar Automotive exceeded my expectations with their exceptional customer care and quality workmanship. If you're looking for reliable and trustworthy automotive service, I highly recommend them—and make sure to ask for Carl, he's fantastic!
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monkey pig Avatar
monkey pig
4/01/2025
Very efficient and thorough.
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Martin Walsh Avatar
Martin Walsh
3/07/2025
So much effort put into a report, Great guy!
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Don Wang Avatar
Don Wang
2/13/2023
terrible attitude, awful service. Don't even try it. Not worth the money and a waste of time.
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Rick Avatar
Rick
6/19/2025
Carl performed an onsite hybrid battery pre purchase inspection. He is very professional and thorough. The inspection reports were detailed. He also accommodated my request on the same due to urgency. Overall, I am very happy with his service and will recommend him to anyone who needs to do a pre purchase inspection.
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Ankit Parikh Avatar
Ankit Parikh
2/22/2022
My partner and I both used Carl when making our purchases for new cars. He works within a quick timeframe, sends incredibly thorough reports and gives his personal advice for the cars also. Couldn’t fault him at all and would never buy a car without getting him to do a mechanical check first!! 1000% would recommend
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Miro Foote-Henry Avatar
Miro Foote-Henry
7/20/2024
Carl has done 2 inspections of hybrids for me. He was super-efficient, professional and reasonably priced, and provided incredibly detailed reports, including a video of the hybrid battery tests. He also went out of his way for me in his own time when I came back to him with further questions. I can't recommend him highly enough.
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Rose Harison Avatar
Rose Harison
5/13/2023
Excellent. Carl was able to do a pre inspection with short notice and the report was great. Found some minor issues that wouldn't had been found with AA inspection. Car dealer was happy to resolve before car purchase.
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Hemant L Avatar
Hemant L
12/27/2023
We used Carl from Incar Automotive for an independent pre-purchase inspection of a Toyota Alphard we were considering buying, and I can genuinely say he made a very stressful and complicated purchase much easier for us.We are probably not the easiest customers when buying a car. We ask a LOT of questions, want to understand every detail, and because this was a fairly expensive Japanese import that we were buying as our family car, we wanted someone independent who would actually look properly rather than just run through a standard checklist.Carl was exactly what we needed.He inspected the car at the dealer, checked it very thoroughly and gave us a clear and realistic assessment. He took plenty of photos, including underneath the vehicle, which gave us a much better understanding of what we were actually buying.What I appreciated most was that he seemed interested in answering the real question: "Is this actually a good car to buy?" rather than simply producing a report full of technical observations and leaving us to interpret it.We asked him a number of follow-up questions afterwards as well, and he remained patient, straightforward and helpful.I would absolutely use Carl again for a pre-purchase inspection, particularly for a higher-value used vehicle where a quick generic inspection simply isn't enough.
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Alina Hays Avatar
Alina Hays
9/09/2026
Very helpful, reliable, thorough and knowledgeable. Have bought 2 cars after getting inspected by Carl and totally relied on Carl's advice. I could not be happier with my purchases. Will use him again whenever required. Highly recommended. Worth my money spent.
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Hasrat Ali Avatar
Hasrat Ali
7/30/2023
Carl went the extra mile for me and made me feel like a truly valued customer. Highly recommended!
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Mike Purcell Avatar
Mike Purcell
2/08/2024
I've used Carl services once for my car. 6 YEARS AGO.purchased a used car that still running perfectly after putting 80k km. Thanks Carl!
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Francisco Mabres Avatar
Francisco Mabres
5/23/2026
5 STARS!!! I was super impressed with the pre inspection service provided by Carl from Incar Automotive. My wife and I were in Melbourne at the time and were looking at buying a Toyota Klugar in Auckland, New Zealand when we returned home. We required someone with exceeding high standards and reviews. We chose Carl from Incar Mobile to do this. 5 STARS: Quality customer service when dealing with seller. 5 STARS: Level of professionalism shown. Carl was very thorough when providing diagnostics and photos of the car. I was amazed at the level of detail and documentation. At the end of which - as a buyer - felt I was in safe hands. 5 STARS!!! I would highly recommend Carl from Incar Automotive to anyone looking for the quality pre inspection service. 5 STARS!!!! Thanks alot Carl :)
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Carbon Disaster Avatar
Carbon Disaster
8/22/2019
Carl found a transmission issue when he took the car out for a test drive. Company has now replaced the tramission pre purchase. I would never buy a car again without Carl inspecting it.
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Sam Macdonald Avatar
Sam Macdonald
8/12/2026
I couldn't have asked for a more detailed, comprehensive inspection of my hybrid car. 100% recommend Carl and his work!
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Adrienne Morales Avatar
Adrienne Morales
7/30/2023
Carl did a thorough job, providing many photos, reports and explanations that allowed me to not only (mostly!) understand what was being tested and the outcome, but also bring some matters to the car dealer's attention prior to purchase. Prompt, communicative, friendly - highly recommended.
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Tracy Hanify Avatar
Tracy Hanify
8/02/2024
I recently had Tesla Model 3 inspected by Incar Automotive and I’m very happy with the service. He was professional, honest, and took the time to thoroughly check the vehicle, including the battery health and overall condition.He explained the results clearly and helped me understand the current state of the car before purchasing. Their knowledge about electric vehicles was very helpful and gave me confidence in my decision.I would definitely recommend this mechanic to anyone needing a vehicle inspection or EV check. Great service and very trustworthy.
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Amrik Singh Avatar
Amrik Singh
3/11/2026
Very comprehensive and timely inspection. Highly recommended
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David Hughes Avatar
David Hughes
11/13/2022
Carl did a great job for us on pre-purchase inspection for hybrid car. Quick service, easy to read report and many photo's showing all over the car. Would happily use again for my next car purchase
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Jared Church Avatar
Jared Church
10/03/2025
First time using Carl's pre purchase service. Very responsive to inquiries, got a thorough inspection done with photos, videos, summary of inspection.
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Mj Mj Avatar
Mj Mj
5/12/2024
Carl was extremely professional, proficient and overall I am very satisfied with his service. He provided a detailed report with everything inspected & tons of photos detailed and even completed his inspection in the rain. I would definitely recommend using his inspection service.
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Mark Jujnovich Avatar
Mark Jujnovich
7/13/2022
I’m in Wellington and was recently looking to purchase a hybrid from Auckland because of the wider range available. I saw a few sparkling reviews for Carl so booked him in for the full EV pre-purchase inspection. He organised this with the private seller quickly. Unfortunately the car was a dud, he called me as soon as he found the fault and even discounted the invoice since there was no point in him carrying on.A couple of days later I asked him to inspect another car and he was able to attend within a couple of hours. The dealer knew him by name and was happy for him to come in. That evening I received Carl’s extremely detailed reports, which meant I was very comfortable buying the car sight unseen.I would never buy a car without using Carl again. Thanks for making it so easy!
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Hayley Bullen Avatar
Hayley Bullen
6/04/2025
Extremely thorough and professional. Has only the best interest of his clients in mind. Would recommend him to anybody looking for a pre purchase inspection and will use him again in the future.
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Jayden Bickers Avatar
Jayden Bickers
5/09/2026
Absolutely top-notch inspection. This is the second time I have had a vehicle check by Carl and have been over the moon with the results both times. VERY in-depth inspection supplied with excellent reports and a myriad of photos showing everything that could be shown, including the results of some of the actual tests carried out. Without any doubt, I will always ask Carl to check out any vehicles that my family or I are looking at purchasing, also, if a car dealership prefers him not to do the inspection, I will be going to another dealership immediately. Carl's inspections are worth their weight in gold. Thanks again Carl, really appreciated.
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Keith Collings Avatar
Keith Collings
10/02/2023
Very pleased with our EV pre purchase inspection. Professional service with a detailed report provided at end. Would recommend.
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Julia Rooke Avatar
Julia Rooke
9/13/2022
Carl is the man! Rang up Carl on a Sunday to see if Carl could do a pre-purchase inspection ASAP as we desperately wanted to close the deal on a car before anyone else bought it. Despite some prior miscommunications of our own fault, Carl maintained the highest level of professionalism and went out of his way to re-arrange his busy schedule to accomodate us. Initially he said he was fully booked until Thursday, but on Monday (less than 24 hrs since I called) he found a way to do the inspection and we closed the deal with the seller on the same day. His report was extremely detailed and he provided hundreds of photos of the car's condition. I cannot speak highly enough about this man's professionalism, work ethic, and striving to produce the highest quality of service to his clients. And he's simply a good guy and let us know he's always open for any questions we might have. My mum was so impressed with him that we wanted to pay him an extra tip for his outstanding work (but was unsure if this was allowed under a business account). If you're looking for a pre-purchase inspection, this is the only company I can recommend. After looking around for other services, I found that other companies were not as comprehensive and lacked a few checks here and there (usually due to lacking necessary technology/equipment), which could be the difference between a good car and a lemon. And others like AA may be too focused on ticking boxes on their checklist and inspectors may not have the experience or willingness to let buyers know about problems that might not be on said checklist. I wanted a thorough inspection and full confidence in the used car I'd be buying from a private seller as they obviously have not obligations under the CGA, and Carl gave us just that. We have already recommended Carl to some of our friends and will definitely be in touch in the future when looking for a new car ourselves. All the best to you Carl! It was a great pleasure working with you.
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Robert Ramos Avatar
Robert Ramos
4/13/2023
Carl has done a very comprehensive report for the car inspection, he'll send you hundreds of photos of every single blemish that you may not have even noticed about the car with a thorough inspection of the engine, transmission and everything else that can possibly be of concern. You'll be overwhelmed by how much information he sends you, fortunately he would give you a easily readable summary report for things you'll need to be concerned about. Would definitely recommend Carl for a car inspection especially if you're unable to see the car yourself.
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Phillip Lo Avatar
Phillip Lo
8/22/2021
Exceeded my expectation 1000%. Carl has an impeccable eye for detail and his reports/photos/videos are very comprehensive and helpful in helping me to make decision. You will not regret engaging his service. I believe his expertise, time and effort is worth much more than what you pay. He is also very responsive and flexible.
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Tan Edmund Avatar
Tan Edmund
2/13/2023
Carl did a pre-purchase inspection for me on a hybrid car. Was really happy with the service - good communication with timely responses and a very thorough report. Thank you :)
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Ashley Huddart Avatar
Ashley Huddart
1/25/2024
Carl is a reliable and thorough car inspector. He gave a detailed, honest report, responded quickly to messages, and even sent the report late at night. I highly recommend him! Thank you sir!
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Abdullahi Ahmed Avatar
Abdullahi Ahmed
7/07/2025
Excellent the pre purchase check on a vechicle for me was. Be assured of a expert thorough job been carried out with a quality report. Value for money Recommended definitely.
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Elaine McLachlan Avatar
Elaine McLachlan
11/25/2024
Incar was excellent - provided a comprehensive summary report plus all the scans, photos, etc. Great service and communication.
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Sean Sturm Avatar
Sean Sturm
1/13/2023
Great communication, delivered a prompt comprehensive service. The report and accompanying videos and photos provided all the details needed to make an informed decision when buying a Hybrid car. Highly recommend, very reassuring thank you.
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Deb Bradley Avatar
Deb Bradley
10/05/2024
A hardworking, helpful and thorough guy who does his best to provide quality reports for his clients. Highly recommend and will be sending others his way for their car pre-purchase inspections.
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Amy Luo Avatar
Amy Luo
12/20/2023
I recently used Incar Automotive for a I recently used Incar Automotive for a pre-purchase inspection for a Hybrid system and was beyond impressed with the service. Even from the start, the communication was incredible—he was replying to my messages and answering questions as late as 9 pm, which I really didn't expect but greatly appreciated.On the day of the inspection, it was drizzling, but he went above and beyond to accommodate the request and finished the task without rescheduling. Despite the poor weather, he didn't rush or cut corners to finish quickly. He was incredibly thorough, checking every detail of the car with total professionalism.What stood out most was how helpful he was after the inspection. He took the time to answer all my questions, explained the symptoms of the test results clearly, and told me exactly what I should look out for and what wasn't a cause for concern. He even gave me several great suggestions on how to maintain the car and take care of it in the long run.If you need a PPI, I can't recommend Incar Automotive enough. You get an honest, detailed, and high-quality assessment from someone who clearly cares about their customers. Truly top-tier service!
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Michael Zaw Avatar
Michael Zaw
4/13/2026
Amazing service! would recommend all day! Thanks Carl - price was great and thank you for fitting me in! I know you are busy!
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Kim Hawthorn Avatar
Kim Hawthorn
11/13/2022
Carl, you were amazing! Thank you so much, for such prompt, efficient and excellent service :-) Your communication was superb and so was your dedication to doing an outstanding job. Thank you so much again :-) Signet Motors definately referred me to the right guy for the job! Ngā mihi Kerrie
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Kerrie Howard Avatar
Kerrie Howard
2/13/2023
Very knowledgeable and quick to provide service. Would recommend.
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Stuart Bicknell Avatar
Stuart Bicknell
5/16/2025
Very informative report and thorough inspection with many pictures included. Pleased with Carl’s service. I decided to purchase the vehicle from the result of the inspection and very happy with the car.
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Mary Danelli Quilang Avatar
Mary Danelli Quilang
6/09/2024
really great service, to me the best prepurchase service car in nz
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Yoyito Avatar
Yoyito
7/06/2023
I had Carl do pre‑purchase inspections on two different Lexus hybrid cars, and honestly, he was amazing. It was a big purchase for me, so I wanted to be 100% sure before committing.Carl works completely for the buyer, so I didn’t have to coordinate anything with the sellers. His inspections were insanely detailed — I genuinely didn’t expect to wake up to nearly 10 emails at 3am filled with photos, videos, and clear explanations. I have basically zero car knowledge, but his summaries and visuals made everything easy to understand and helped me confidently decide which car to buy.Choosing Incar Automotive for my pre‑purchase inspections was the best decision I made. Highly recommend.
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N T Avatar
N T
4/21/2026
Carl gave a fully professional and comprehensive car inspection. Detailed, with photo's. Honest and prompt. Excellent service. Highly recommended.
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Sandy Mill Music Avatar
Sandy Mill Music
8/01/2022
I was recommended to approach Carl / Incar Automotive for pre-purchase inspection for Nissan Note Hybrid.Long story short, I was almost had a heart attack (in the most positive way!) with the amount of detail and thorough inspection reports from Carl. Equally, I would highly praise my car dealer (Ichinnen motors) who recommended Carl to me. That's a true testimony that they are fully confident with the quality of their cars, so let me test it with Carl. Unless you already know any other trusted pre-inspection specialists, ask Carl. Or if your car dealer does not want Carl to inspect their cars, you may think twice why.
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s. m. Avatar
s. m.
6/25/2026
We were very impressed with Carl at Incar Automotive. We booked a pre-purchase inspection for a PHEV while living out of town, and Carl truly acted as our eyes and ears on the ground. Because it was a plug-in hybrid, we wanted to be 100% sure the high-voltage battery pack was healthy and had good life left. Carl went to the dealership and performed a comprehensive assessment of the vehicle—including a full diagnostic on the hybrid system—providing excellent photos, videos, and reports. His thoroughness gave us the exact reassurance we needed to proceed with the purchase. We would highly recommend anyone thinking about buying a car—whether you are in Auckland or not—to contact Carl at Incar Automotive. For any future vehicle purchases, we will absolutely be using Carl to check it out for us first!
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Nathan Sortehaug Avatar
Nathan Sortehaug
6/02/2026
Very comprehensive inspection report. Thank you very much !
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Cris Nicodemus Avatar
Cris Nicodemus
7/29/2025
Honest, didn't waste time to tell me about the a make and model to avoid.
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Michael B Avatar
Michael B
4/20/2024
Prepurchase inspection of a Toyota hybrid. Unbelievable level of detail and overwhelming number of pictures. Obviously a very detail oriented man who enjoys his work. Thanks Carl for giving us a high level of confidence with our purchase. Impressive also that Budget Cars Manukau was prepared to recommend Carl, knowing as they do how thorough his inspections are.
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Ken Allen Avatar
Ken Allen
10/05/2024
Good investment. It covered aspects I hadn't even considered, providing a thorough assessment that gave me confidence.
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Pavel Pozdniak Avatar
Pavel Pozdniak
4/06/2024
I was considering the purchase of a Audi S6 but needed to find someone independent to assure me I wasn't buying a lemon given these vehicles are complicated with a lot going on in them. I did my online research and Carl reviews sounded like exactly what I needed. Carl was able to inspect the vehicle the very next day arranging all the timings direct with the car dealer. Once inspected what I got back from Carl was truely awesome, tons and tons of photos with lots of information...way more detailed than I was expecting. I had a few questions and Carl happily took the time to explain things and answer my queries. I would have no hesitation in recommending his services to family and friends and definitely would happily use his services again. Forget the rest and go with the best!!! One happy car buyer Dean P
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Dean Phillips Avatar
Dean Phillips
8/22/2020
EV prepurchase inspection. Very thorough report and Carl was easy to reach via mobile to discuss the process and results
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Boyd Kenna Avatar
Boyd Kenna
7/29/2025
Amazingly fast & in-depth service! My inspection was able to be carried out only hours after I had first contacted Carl (as he had a cancellation that worked out perfectly for me) and by the next morning I had his completed (and very in-depth) set of reports waiting for me in my email - along with hundreds of photos that covered every inch of the car. He also kept me in the loop during the whole process and was on hand to explain anything that confused me about the report. I highly recommend Incar Automotive for anyone wanting a comprehensive, detail oriented car inspection before purchasing.
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Kerryn Smith Avatar
Kerryn Smith
12/13/2022
Amazing service. He checked our Toyota aqua before buying - sent hundreds of pictures from various parts of the car and very detailed reports. Attached a summary at the end for a quick overview. Great service if you want a hybrid checked. Simply amazed by his work and how easy it was to get an appointment. Price was absolutely fine as well - 240 dollars. For people like my husband and myself who have no clue about cars, Carl provides an absolutely invaluable service. Thanks for all your hard work at such a fair price!
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Olivia T. Avatar
Olivia T.
10/13/2022
Carl was incredibly helpful, getting a pre-purchase inspection done for the Honda Fit Hybrid I wanted, despite being fully booked. I received a very thorough report with a ton of photos. Thanks, Carl!
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June Tong Avatar
June Tong
2/17/2026
Incredibly thorough, fast and efficient. Will definitely contact Carl again for future prepurchase inspections. Thank you!
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Leni Mariam Ayoub (nova) Avatar
Leni Mariam Ayoub (nova)
1/21/2025
Carl is wonderful. I never hesitate to recommend Carl to anyone. Living in Coromandel, I bought my current car based on his assessment without seeing it in advance. He is extremely thorough in his work, and I can trust his honesty (he's told me previously that he wouldn't buy a car for the price). He sends through SO much information and SO many photos of every detail of the car, top to bottom. And above all this, as a person, he's so kind and accommodating. He especially rearranged his day to squeeze in my inspection. Thank you so much Carl.
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Jacqui Chan Avatar
Jacqui Chan
8/22/2020
Carl is dedicated to his work and very thorough he will leave no stone unturned, the information he provides his extensive and will save you more than it costs.
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Daniel Buckett Avatar
Daniel Buckett
10/05/2023
Provided a thorough inspection in a timely manner. Really knows his stuff and works with integrity and professionalism. Thanks a lot for helping us buy with confidence.
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jonathan s Avatar
jonathan s
4/13/2023
This was our second time using Carl to check out a hybrid car for us. We picked the hybrid car inspection with the mechanical inspection option and he managed to fit us in within a couple days of booking.InCar’s level of inspection is incredibly thorough, honestly going into so much detail that it can be overwhelming to try take it all in, but the report that comes along with it is concise, clear, and told us exactly what to ask for, what to monitor, and what to do.We had never owned hybrids before, so getting super-detailed checks made us feel more informed about what we were buying. We’ll be using Carl for all our pre purchase inspections going forward, he gave us real peace of mind as well as photo, video, and report evidence of what the car is actually like.Brilliant business, I recommend him to anyone in the market for a used car.
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Skyler Bongers Avatar
Skyler Bongers
5/24/2026
pretty good service.
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Ronald Kumaran Avatar
Ronald Kumaran
12/13/2022
I recently used INCAR Automotive's pre-purchase inspection service for a 2-year-old BYD Atto 3. I was very impressed with the thoroughness and detail of the report they provided. Using advanced technology, INCAR identified a few issues that I would have likely missed if I had inspected the car myself. This allowed me to negotiate with the car dealer to have the problems fixed before I purchased the vehicle. I highly recommend INCAR's pre-purchase inspection service to anyone considering buying a used car. It's a valuable investment that can save you time, money, and potential headaches in the future.
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Rogerio Monteiro Avatar
Rogerio Monteiro
10/12/2024
Hands down the best vehicle inspection service in Auckland. Carl is awesome to deal with and is very meticulous in every aspect of the inspection. Would highly recommend Carl for checking that the car you are purchasing is up to standard.
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Sheldon Bevan Avatar
Sheldon Bevan
10/13/2022
Best pre purchase inspector
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An Hongmin Avatar
An Hongmin
3/18/2025
I can recommend Carl from Incar Automotive for pre-purchase inspections, especially for EVs. I had seen his website when I started looking at cars and then got his details from the team at GVI again so contacted him through his website and he was onsite the very next day to do the inspection of a Nissan Leaf 2018. As we were doing a high voltage system and mechanical inspection, he contacted me once he had concluded that the battery etc were all in good order before starting the mechanical inspection, that was great as there would be no point in continuing if the battery etc were not up to scratch. The report and pictures he provided were so detailed and there was nothing missed, especially in comparison to the simple check list you get from AA and other inspections, and well worth the price. The items he identified were also passed onto the dealer who has come to party and will ensure everything is fixed before we pick up the vehicle, so I'm sure he saved us some money down the road when we found them eventually. The report also detailed things to look out for in the future which I’ve never had from an inspection before. If you want certainty around your purchase, then take advantage of Carl’s experience to help guide your decision.
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Sean Firmston Avatar
Sean Firmston
3/11/2025
I recently purchased a used EV. Carl from Incar provided fantastic advice that enabled me to avoid risky options. He then did a comprehensive pre-purchase inspection of the excellent car I purchased, giving me confidence in my choice. I thoroughly recommend Carl's professionalism and expertise when buying an electric car.
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Lucy Baragwanath Avatar
Lucy Baragwanath
4/12/2026
Incar Auto services is possibly the best money I have spent. Carl was doing an inspection for me, he had concerns, rang me straight away, I have alot of respect for people who are efficient at their job and saved me a pile of headaches. Great Service.
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Beverley Chitty Avatar
Beverley Chitty
7/30/2023
Update: Third time using Carl's service. Nothing has changed since we first engaged his service. Very easy transaction as always and very detailed report. Satisfied customer😊 Highly recommended⭐️⭐️⭐️⭐️⭐️ Very easy to communicate with and very thorough with his report. I will definitely get Carl’s service again when buying a used vehicle.
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Janice Jayme Avatar
Janice Jayme
3/13/2023
Pre-purchase inspection of EV. Easy comms, prompt engagement with my request and flexible with dates after unplanned delay. Comprehensive check completed with videos and pictures and heaps of detail. Really appreciated phone call to alert me to a couple of issues. Highly recommended and I'll definitely use for next purchase. Cheers
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Jeremy Stockton Avatar
Jeremy Stockton
5/24/2026
Carl is very thorough with his approach. Straight no nonsense feedback. Car purchased and quite happy with the purchase.
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Vikram Singh Avatar
Vikram Singh
6/01/2025
Very thorough inspection, and I got the report quickly, even though it was really long. The report was easy to understand - Carl summarised the important parts. He was responsive and easy to deal with. Highly recommended!
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Erica Roberts Avatar
Erica Roberts
9/05/2026
I needed a pre purchase check on a Hybrid that another business couldn't do and Carl at Incar did the most in depth check and the reports that came back were detailed, and professional.Given Carl was really booked up i really appreciated his flexibility to help me out so quickly
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Victoria Pappas Avatar
Victoria Pappas
5/06/2026
This is the 2nd time I've used Carl's services and booked in a full check for a 2016 Mazda 3. This time round Carl checked even more parts of the car than before, he also took photos of every single bit of the car you could think of! I really needed the inspection report for the next day and he stayed up until 1:30am that night writing it for me - Outstanding service and I was even able to negotiate $2k off the car price because of the detailed body photos.
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Matthew Kellerman Avatar
Matthew Kellerman
4/22/2022
Thorough, timely, and profesional. Very happy with the service Carl provided us. We just had a Hybrid system check however next time will definitely go with a full pre-purchase inspection. The quality of the hybrid check alone is far above anything we recieved from other PPI's. cheers!
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Matthew Lee Avatar
Matthew Lee
10/13/2022
Quick, efficient and professional service! We needed a pre-service inspection on a Toyota hybrid done in a really tight timeframe. Carl did an incredible job getting this done and providing a detailed report for us which was well above my expectations. Highly recommend!
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Nicola Cummack Avatar
Nicola Cummack
8/23/2025
Incar Automotive Ltd Mechanical checks was recommended to me and Carl did a comprehensive and thorough inspection. His report was very detailed and the check took several hours. I felt confident that the car I purchased had undergone rigorous testing and met Carl's high standards. He was easy to communicate with, liaised with Selected Autos and kept me informed of when he started and completed the testing process. I can highly recommend Carl as someone who does a competent job at reasonable rates. Would gladly use his services again.
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Lynn & Ron Couch Avatar
Lynn & Ron Couch
2/04/2025
An excellent pre-purchase inspection service. Extremely thorough and professional. Carl goes above and beyond for his customers and does amazing work through every step of the process. Highly recommended!
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Kevin Avatar
Kevin
12/02/2024
We were so impressed with our Battery Health Check from Carl at Incar Automotive for a hybrid car we were considering buying. We received a highly detailed summary report created from several pages of detailed data from multiple tests and 60+ detailed photos showing everything that was checked including the digital dashboard functions and 20+ thermal imaging pictures of the interior. If only we had known about Incar earlier, we would have definitely chosen to do a Pre-Purchase 360° Full Inspection with Carl. Unfortunately, we only heard about them after doing a Pre-purchase Inspection check with a much more well known company, where for the same price as Incar's Battery Health Check, all we received was a tick sheet of everything that was checked, a one sentence basic report summary with a couple of sentences on various aspects of the check and 7 photos. I can't recommend Incar highly enough for anyone wanting a thorough, detailed, in depth Pre-Purchase Inspection/Check.
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Karin Sang Avatar
Karin Sang
6/24/2025
I cannot speak highly enough about Carl. I found buying a used car to be very stressful and he gave me so much advice. He drove out tested batteries for me at short notice and nothing was too difficult. He went above and beyond to ensure that I was buying a reliable vehicle.
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Emma Lees Avatar
Emma Lees
10/13/2022
Carl inspected for me multiple cars and each time his service was exceptional. He went into details and provided me with ALL the positives and negatives he had found with each car. He is a true professional, I knew exactly what I was buying after getting his report.
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Aa Mikhailov Avatar
Aa Mikhailov
8/22/2020
The service is outstanding, friendly and very professional. The report I received was indepth and explained in easy to understand terms. Carl was happy to answer any questions I had and kept me updated. The whole process was very easy. I recommend Incar Automotive well above other vehicle inspection companies I have used in the past. 5 out of 5
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fisho o Avatar
fisho o
12/13/2022
Carl is the best. And so friendly and happy to go through report. Leaves AA for dead. So thorough and such a comprehensive report. Thanks to him I will buy the car. Well worth the $
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Sarah Audley Avatar
Sarah Audley
3/25/2025
The only Automotive pre-inspection worth your money in Auckland! Had Carl check out 2 cars for me whilst I was overseas. He went above and beyond to provide the necessary information to make my choice a breeze. He was also extremely easy to communicate with and the whole process from email inquiry to final reports were hassle free. Will definitely use his services again if I decide to buy another car.
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john aye Avatar
john aye
12/13/2023
I'm so happy with the pre purchase inspection, communication and all round help I received from Carl, when finding my car. He was professional, exceptionally thorough, experienced and knowledgeable, which gave me confidence that I was buying a reliable car. With his fully equipped van, he can carry out inspections almost anywhere. I will never use any other company, if I need another inspection. I recommend his services to anyone and everyone and will continue to do so. Thank you Carl. :- )
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Shirley McCarthy Avatar
Shirley McCarthy
12/22/2021
Firstly, even before booking, Carl provided the most incredible customer service. He did a super comprehensive pre-purchase inspection ( photos, videos, and report of what we had to ask to be fixed) , he replied promptly to my texts. I highly recommend Incar Automotive. Carl you rock!.
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Alex Maldonado Avatar
Alex Maldonado
12/13/2022
I was considering buying a Prius from out of town so asked Carl to inspect it on my behalf. Both the inspection and reports were comprehensive and detailed. The information I was provided was really helpful and cemented my decision to buy the car. Cannot recommend InCar Automotive highly enough!
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Martin B Avatar
Martin B
6/11/2026
Wow out all my years I've owned vehicles and had them inspected, Carl is right up there and will give you that detailed report that you all deserve to receive. Without a doubt, highly recommended!
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Tania Maindonald Avatar
Tania Maindonald
9/13/2022
Top service . So glad I used incar as the first car I got checked had a major problem.The knowledge and expertise shared from this company has been a saviour. I will recommend 100% and continue to use again in the future. Thanks so much Carl!!
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TY PT Avatar
TY PT
5/20/2025
Excellent service. They go to the car - rather that you taking the car to a place. They are easy to communicate with and the service is prompt and well worth the money. Highly recommended.
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Lorraine Burns Avatar
Lorraine Burns
2/13/2023
Carl did a pre-purchase inspection on a Prado for us at short notice. This was important to us as we wanted it checked before the weekend as we wanted to purchase it asap. We were replacing a stolen car so we had been 1 car down. He couldn't have been more helpful. He contacted me as soon as finished and gave a quick verbal opinion on the vehicle and outlined a couple of minor issues. He finished by saying "I would buy car". That was all I needed to hear. An hour later, we bought the car. He forwarded the tests, photos, videos and reports, later that night. To say they were comprehensive, would be an understatement. Very impressed with the scope and detail. This is the first time I have used Carl's services. It won't be the last. Thanks again, Carl, for all help.
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Noel Six60 Avatar
Noel Six60
6/16/2024
I am the seller, and the buyer organised a prepurchase car inspection on my car. I was really impressed with how thorough Carl was when checking the car. He ran a very detailed hybrid battery diagnosis (with video proof), he also has a gadget for for every car part! I was so impressed. I remember a few years ago, I had organised an AA prepurchase inspection; when i compare the amount of details that these two companies checked, I highly recommend Incar Automotive Ltd. over AA. To have the peace of mind when buying a second hand car (especially through private selling), I strongly suggest that you talk to this guy before making your decision. This is a photo when Carl was running the battery test, he connected the pipe to use the AC to cool down the hybrid battery. It is really interesting to see.
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yen tu Avatar
yen tu
1/28/2025
We used Carl to inspect our Prius and Aqua. He was very thorough. His expertise and drive for excellence shines through. We were very happy woth the report, which is also useful for reselling. I recommend him to all my friends, and he's my first choice for a thorough check and peace of mind.
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Peter Jackson Avatar
Peter Jackson
1/09/2025
Brilliant service by Carl at Incar Automotive. I phoned him late on Monday and he had managed to inspect the car by Tuesday evening (due to a cancellation). By Thursday morning I received the detailed inspection report as well as dozens of photos of the vehicle and images and videos from his testing software, confirming that the car was in very good nick. I doubt there is another outfit in Auckland that can do as thorough a job as Carl, especially for EVs or hybrids. Highly recommended.
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Russell Butchers Avatar
Russell Butchers
6/11/2025
Good service. Efficient and so far seems to be effective. Thank you for reviewing the car
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E Cotton Avatar
E Cotton
1/21/2025
Carl performed a pre purchase inspection on a vehicle I wanted to buy and was super helpful beforehand with pointing me in the direction of a reliable car within my price range. He also squeezed me in at the last minute. The report helped me renegotiate a fair price. The inspection was above and beyond any I had seen in the past and I had peace of mind buying the car without seeing it myself. Everyone was impressed with the quality of the work he did. Thanks for an amazing job! Have already recommended to everyone and will definitely be using Carl's services again.
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M SB Avatar
M SB
8/22/2021
Carl did a fantastic and detailed job on our pre-purchase inspection report for a second hand hybrid. Really happy with the outcome, it gave us lots of confidence in making the purchase - would thoroughly recommend to everyone. Thanks Carl!
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Aleisha Ruske Avatar
Aleisha Ruske
8/27/2025
Good service.
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Haoyu Guan Avatar
Haoyu Guan
8/23/2025
Carl is Professional and his service is well worth it. The detailed reporting recieved is class leading and has given me complete confidence in the condition of the vehicle I'm considering.
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Ben Stevens Avatar
Ben Stevens
8/29/2025
Absolutely amazing! We had a pre purchase inspection done on an EV Polestar and it was worth every cent we paid. Very detailed report covering more than we expected, exceptional service, able to talk to Carl to clarify the significance of the results and any issues we needed to be aware of. Best pre inspection we have ever had and gave us confidence in our purchase; particularly as this was our first EV. From our experience it was the best money we spent prior to buying a vehicle and everything exceeded our expectations. Would not hesitate in recommending Incar Automotive.
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Marian Hudson Avatar
Marian Hudson
4/17/2026
I found Carl's services thorough and helpful when purchasing my car. He was easy and honest when communicating. He went the extra mile. So appreciate you Carl.
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Debra Phillips Avatar
Debra Phillips
12/20/2023
Carl at Incar Automotive is AMAZING! He went above and beyond to help us out, having travelled to Auckland from Tauranga to purchase a Mitsubishi Outlander PHEV on a tight timeframe. Carl managed to fit in our pre-purchase inspection at late notice into his already packed schedule and did a very meticulous and diligent job, giving us great confidence in what we were purchasing. Would highly recommend!!
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Seb McKinnon Avatar
Seb McKinnon
12/13/2023
Carl was simply amazing. I was originally to do the pre-inspection report of the used car with AA. My friend recommended Carl. I was glad I went with Carl. His report was very comprehensive with loads of pictures. The defects pointed out by him were rectified by the dealer. He had the patience to answer all my questions.
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Antony D'Costa Avatar
Antony D'Costa
8/22/2021
Great quick service, organised time with current owner, came the next day. Very good thorough reports & photos. Puts your mind at rest knowing someone qualified has looked over the vehicle. Recommend Carl to anyone looking for a pre-purchase inspection. Thanks Carl for travelling a wee bit further. And for the communication, spot on :)
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Melissa Grant Avatar
Melissa Grant
9/13/2022
Carl over delivered by miles on his Hybrid battery test. Most importantly the test was thoroughly carried out and I'm happy with the results knowing Carl is such an expert in the field. We had two tests done the week before we found Carl and they were so basic and now seem unreliable in comparison to what is offered here.
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Shahn Avatar
Shahn
3/13/2023
Highly recommended, super easy to work with and super efficient.
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Sasha Avatar
Sasha
3/13/2023
Great service!!!
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Stephen Macris Avatar
Stephen Macris
1/21/2025
Very thorough, would recommend
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Shareece J Avatar
Shareece J
7/13/2022
Like all the previous great reviews for Carl, I had a very positive experience using Carls services. Went see a Toyota Prius at a dealer on weekend, liked the car, called Carl to ask if he could possibly fit in a inspection at short notice same day, he said let me see if I can juggle some other jobs around, called me back to say he can do it in the afternoon. The inspection report that Carl sent back was absolutely amazing, the amount of details he checks and photos he sends back is so informative, based on Carls report gave me the confidence to go ahead and purchase the car. I throughly recommend Carl for pre purchase inspections, for the sake of few extra bucks, don't go somewhere else, Carl is the best. Thanks again Carl
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Gopal Bhana Avatar
Gopal Bhana
2/22/2022
Carl was very thorough and sent through detailed reports, images and videos of his process. Would definitely use his services again.
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Taylor Frost Avatar
Taylor Frost
10/06/2023
Brilliant support. Inspected couple of hybrid battery systems on cars that I wanted to buy. Provides detailed inspection results, and the photos he sent helped me make an informed choice. I 'd recommend him to anyone looking to buy a used car.
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Jishnu Ramachandran Avatar
Jishnu Ramachandran
5/22/2022
Carl's Pre-purchase inspections are invaluable. I had been looking at a extremely tidy looking 8 year old 'NZ new' car with a full dealership service history and I almost bought it without a professional inspection. But luckily I asked Carl to do an inspection and he identified rust issues and saved me a lot of time/money/hassle. Following this he inspected another car which I was able to buy with confidence after seeing his very thorough inspection report. I have in the past put a car I was selling through a AA pre-purchase inspection for a potential buyer and their inspection far inferior to the INCAR inspection.
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Michael Rex Avatar
Michael Rex
4/22/2022
A very thorough inspection carried out by Carl with a detailed report on faults/fixtures. With a tight scheduled, he managed to accommodate my request for vehicle inspection and produced videos, HD pictures, a report that can help easily make informed decision. Highly Recommended for everyone... Thanks Carl
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Rishaal Mudliar Avatar
Rishaal Mudliar
12/13/2022
Excellent service from Carl at In Car Automotive. I booked a pre-purchase inspection for a Honda Hybrid, and he was incredibly thorough. The report was detailed, easy to understand, complete with inspection photos and videos which gave me absolute confidence in making my decision. Professional, reliable, and highly recommended!
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Ryan Valdez Avatar
Ryan Valdez
8/30/2026
Absolutely superb! Efficient, reliable, thorough and great communication. I would never use another company now after this experience. 5 stars all the way; you can have total confidence in Carl's service.
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Rose Golds Avatar
Rose Golds
10/02/2023
Excellent prompt service from Carl.Would highly recommend a pre purchase inspection from Incar Automotive.
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Dawn Hutchison Avatar
Dawn Hutchison
6/17/2024
Thank you very much Carl with your help. Very lucky to have found you! Not only do you have utmost professionalism and patience in dealing with questions, you have the most IN DEPTH vehicle inspection I and the dealer have ever experienced (spends hours on a vehicle with insightful report with hundreds of photos/videos sent through on the same day at 3:30am!). Anyone needing an inspector, you won't regret calling Carl.
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Rachelle Luangco Avatar
Rachelle Luangco
4/13/2023
An extremely detailed pre-purchase inspection was done on a hybrid vehicle (Toyota Aqua) by Incar Automotive Ltd. This gave me utter confidence in deciding to purchase the vehicle knowing that all the major components had been checked. Very worthwhile doing for peace of mind and to save later possible heartache if things don't check out.
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Stacey Lemon Avatar
Stacey Lemon
9/21/2026
Easy communication to book the service. Provided thorough and well explained information to help understand the inspection report provided.Certainly worth the price for quality and efficiency!!
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Waimarie Avatar
Waimarie
3/13/2023
Highly recommend Carl from Incar Automotive! He did an extraordinary job on the pre-purchase inspection for a Mitsubishi Eclipse Cross plug-in hybrid I was looking at. The inspection was incredibly thorough and gave me complete confidence.Furthermore Carl was kind enough to answer all my questions to clear my doubts. If you need a pre-purchase inspection, Carl is the man to see! 10/13 stars!
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Chalanka Pelpola Avatar
Chalanka Pelpola
9/26/2026
Very thorough and efficient
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Chris Ku Avatar
Chris Ku
3/25/2026
Carl was great, I got a prepurchase inspection done for a 2nd hand hybrid and he was incredibly through and gave really detailed feedback. Overall, very happy with the service, and would highly recommend.
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Jay Y Avatar
Jay Y
10/02/2023
Carl was actually out of Auckland when we first reached out for help regarding an EV we wanted to buy. The entire time Carl was away he still kept in contact with us with very helpful information for any questions we had. As soon as Carl got back into Auckland he went straight to the EV to inspect it for us. The inspection was extremely thorough and carried out very efficiently. Carl was very quick at getting the report back to us as well. We are very grateful as the report helped us make a good decision in buying this particular EV for our family. I highly recommend Carl, he knows his stuff on EV cars. He is great and easy to deal with, his prices are also very good. We will always go back to him if we need anymore EV help.
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Aimee-Leigh Thompson Avatar
Aimee-Leigh Thompson
8/12/2023
We had used AA previously which didn’t provide info on Hybrid battery.Great service and very informative in helping me make our decision about our hybrid purchase Carl explained potential issues based on data & provided a report. Highly recommend
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K&T Mokaraka Avatar
K&T Mokaraka
1/21/2025
Great, detailed. Thank you.
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Jasmina Kamenkovic Avatar
Jasmina Kamenkovic
1/18/2026
Carl was very helpful and approachable. He helped us with his professional knowledge and advice and helped us to decide which car we should we go for. He gave his quality time and didn't charge for that. I strongly recommend him.
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shally Prabhakar Avatar
shally Prabhakar
2/13/2023
Carl was able to come the next day for the battery pre-purchase inspection for the Toyota Aqua Hybrid I was looking at. He not only gave the battery a very comprehensive test but also a quick check of the transmission, brakes and high voltage components under the bonnet. He emailed an in depth report the following day and charged a very reasonable rate for his services. He was very helpful with advice and explaining how things work as I hadn't driven a hybrid before. Although an older car the battery was in very good condition and therefore the fuel economy should be as expected. Being a Toyota I wasn't so worried about mechanical maintenance costs. I have bought the car and am very happy with it. I would highly recommend Carl.
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Rosalynde Stewart Avatar
Rosalynde Stewart
6/18/2025
Had a pre purchase inspection for a toyota hybrid, Carl was quick, responsive and did excellent job in providing information to give me the confidence in going ahead with a purchase, would recommend over VTNZ or AA.
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Nick Fraser Avatar
Nick Fraser
4/06/2024
I wish I could give Carl 10 stars. Was absolutely blown away with his attention to detail. He was referred to me “as the best in the industry, the best of the best” and they were right. Even when he was inspecting my now current car, the car yard owner was saying that he’s never seen anyone so detailed - he even said he would use him from now on. I refer everyone I can to get in touch with Carl. For all my future car purchases I will definitely be in touch again. Amazing.
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Sen Avatar
Sen
6/13/2023
Review for Incar Automotive: Having used Incar Automotive for two inspections, I can confidently say I have complete trust in their services. Carl is exceptionally thorough, with great attention to detail. The reports are comprehensive, featuring photographs and videos to enhance the information provided. Carl also went above and beyond to fit us into his busy schedule, which was crucial as we were competing with several other interested buyers. Without his flexibility, we might have lost the purchase. The only downside of this mobile service is that I couldn't shake Carl's hand and tell him face-to-face what a fantastic and trustworthy service he provides. 100% would recommend.
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Nigel Chan Avatar
Nigel Chan
6/02/2024
Incar Automotive is simply the best pre-purchase inspection business around - no question about it. Carl spends several hours doing the inspection, takes literally hundreds of photos (I received nearly 500 photos), performs heaps of diagnostic tests, tests for head gasket leaks, scans the paintwork to find areas that have been repainted, uses thermal imaging…the list goes on. The report you receive is extremely clear, with items colour coded to reflect whether they are cosmetic points, defects needing repair or maintenance items that should be monitored. Carl also provides you with a wealth of diagnostic information about the car, as well as factsheets explaining what the reports mean. I’d recommend Incar Automotive if you’re just buying an ordinary petrol/diesel powered car, but particularly recommend Incar if you’re buying a hybrid or EV. Other pre-purchase inspection companies can’t test any of the high voltage components (including the high voltage battery), so if you get them to inspect a hybrid or EV they leave out a hugely important part. Alternatively, you have to get them to inspect the car, and then take it to a shop that specialises in hybrids and EVs to do the high voltage inspection, which is a total hassle (and some dealers won’t even let you take the car off their lot to do it, anyway!). Incar Automotive is fully mobile, so they can inspect all aspects of the vehicle (including the high voltage components) on-site, and do an extremely thorough job. The customer service is second to none. I texted Carl on the Sunday of a public holiday weekend and within 30 seconds to a minute later he’d texted me back to let me know he could do the inspection that Tuesday. Carl also prepares his reports overnight, so they’re in your inbox ready to read first thing in the morning. The pricing is also extremely reasonable. I simply can’t recommend Incar Automotive enough. If you’re buying a second hand vehicle, you have to get Carl from Incar Automotive to inspect it!
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Hugh Magee Avatar
Hugh Magee
11/13/2022
Carl completed a pre-purchase inspection on a hybrid Mitsubishi Eclipse Cross for me with amazing speed and efficiency. He produced a very thorough report with all data and images recorded. I highly recommend his services.
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Nils Johannessen Avatar
Nils Johannessen
1/18/2026
I highly recommend Carl. Great communication, thorough inspection, and fast turnaround.
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Glenn Melville Avatar
Glenn Melville
3/13/2023
I asked chatgpt to recommend me the best pre purchase inspection company and In Car Automotive was the result.Carl inspected my Lexus SUV hybrid.. he was thorough and quick to communicate. Did not disappoint, his service is great and straightforward. Look no further Highly recommend. Thanks
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Krystie Avatar
Krystie
4/28/2026
This is my second time asking Carl for his help after 3 years. His inspection & reports seems more and more comprehensive than before. Really appreciated that he can look in to very detail of the car and found something that I haven't noticed. Instead of just pass or fail, he had also put his professional recommendation to you car to make sure you can aware of your car condition as well. His banned list provides a good reference as well preventing us going to some dealers that is not trust-worthy.
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K.C. Tsoi Avatar
K.C. Tsoi
8/13/2022
Just got my Toyota Aqua inspected, but even before I get the full report from Carl, I am already so relieved!I specifically found him because of his advanced gear for EVs and hybrids. Not only is he knowledgeable but also meticulously detail oriented, he pointed out things I just couldn't have found. I am super happy with his service. He is a great guy in every way and no way will I ever buy a car without having Carl give his thumbs up :) Just book him, your new car deserves this!!
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M S Avatar
M S
8/22/2020
There's no one quite like Carl! I recently had 2 cars inspected and I was not disappointed. Not only did he provide the most thorough inspections, but he went to great lengths in assisting me avoid a lemon and a dodgy dealer. His advice and knowledge was second-to-none and I cannot recommend his services enough!
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S Avatar
S
12/22/2021
Prompt service & a very comprehensive review. We had a pre-purchase inspection done on an ex-rental EV. Great to proceed to purchase with confidence.
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Glenda Koefoed Avatar
Glenda Koefoed
9/14/2024
Carl checked out my Nissan Teana XL for Pre-purchase inspection, he sent me many inspection photos and the summury report I received was indepth and detailed. Thank you Carl for your professional service, highly recommended!
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Roy Wang Avatar
Roy Wang
1/13/2023
Excellent, thorough pre purchase testing for a hybrid car. Every testing result and data was sent through, he was available to help me easily understand them. He was very approachable and was willing to help and give recommendations. Highly recommended
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Roman Greening Avatar
Roman Greening
6/17/2026
First time I’ve had a pre purchase car inspection so wasn’t quite sure what to expect. I was totally impressed by how comprehensive and detailed the assessment and report was not to mention the great communication and efficient service.
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Grant Templeton Avatar
Grant Templeton
7/09/2023
The assessment of my Hybrid vehicle was done in time for me to make a decision about my proposed purchase. I also received heaps of information from Carl re the above vehicle.
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Phil Norton Avatar
Phil Norton
6/09/2024
Carl was great to deal with and have a very detailed report and I purchased the car with full confidence.
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Swikar Khanal Avatar
Swikar Khanal
1/25/2024
I had an excellent experience with this vehicle inspection service. The inspector was extremely thorough, detailed, and meticulous in checking every aspect of the car. They provided comprehensive reports with clear explanations and high-quality images, which made it easy to understand the car’s condition. Their professionalism and friendly attitude made the entire process smooth and stress-free. This inspection was incredibly helpful for making an informed car-buying decision. Highly recommended!
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Grant Dong Avatar
Grant Dong
4/04/2025
very professional, honest and helpful
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Jenny Li Avatar
Jenny Li
10/02/2023
Carl performed a pre purchase inspection of a 2021 hybrid SUV for me. His communication was excellent and amazing amount of photos exterior and interior. The report contained a lot of detail but was written in a way I could understand. He found an issue which could have caused me issues in the next WOF. I was able to get the seller to rectify this issue before finalising the purchase. I will definitely be using Carl for any future vehicle inspections.
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Bhavik Kumar Avatar
Bhavik Kumar
2/22/2024
It was by coincidence that I ended up using Incar vehicle inspections as the other company I was meant to use didn't answer my calls on the inspection day, however, I must say it was the best coincidence of the year! I was surprised by how detailed his inspection was, it took him over 3 hours just for the physical inspection of a Lexus I was interested in buying. He pointed out every single flaw and issue, to the point where he even recorded practically impossible to see windscreen chips. I ended up buying the car he inspected and I was very happy with the purchase. I will most definitely be using him again and again every time I am buying a new car. I just hope I didn't set the bar too high now for him now with this review, hahahaha :D but that is because of how satisfied and surprised I was with his service!!
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Imran Abu Shamala Avatar
Imran Abu Shamala
12/22/2021
We just used Carl to inspect a 2014 Lexus RX450H we are buying and was incredibly impressed with extreme thoroughness of the inspection, detailed reports, over 700 photos, every function of the car tested, thermal imaging, and super helpful summary as well. Also spoke to him on the phone. Using Carl makes the minefield of purchasing a second hand car, much less risky and you know exactly what you are getting into. Highly recommend to anyone thinking of buying a second hand vehicle. Thanks again Carl!
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Ajay Parag Avatar
Ajay Parag
7/01/2025
Pre purchase inspection for a used hybrid car. Super easy to organise, Carl was prompt with communication, did a thorough inspection and provided an easy to read report. Highly recommend
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Danielle Ramsay Avatar
Danielle Ramsay
8/19/2025
Very detailed comprehensive report, quick service, well worth it.
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Sam Joe Avatar
Sam Joe
1/05/2026
Had a wonderful experience with Carl's inspection service yesterday. Long story short, Carl inspected 2 vehicles in total, at 2 different locations. The 1st vehicle has an major issue, he stop the inspection immediately & did not charge a full payment. He even go the extra mile for me to inspect the 2nd vehicle at the other location dispite his busy schedule. Carl is very honest. I choose option 2 EV inspection, however when he found a major issue with the vehicle he stop the inspection immediately. I believe others might have gone through the entire inspection & let you know after together with a full payment. I truly admire his work ethics & totally trust his inspection skill (I bought the 2nd vehicle without even test driving). Thank you Carl, I would definitely engaged & recommend your service! ⭐⭐⭐⭐⭐
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Ken Ng Chong Kai Avatar
Ken Ng Chong Kai
4/13/2023
Carl did a pre-purchase inspection for me, he gets top marks all round. Excellent communication from start to finish. All reports, photos ect to a high standard. In the report and photos you could even see the cracks in the rubber tires. Amazing attention to detail. I recommend anyone who wants to know every detail of a vehical prior to handing over your cash, give Carl a call for peace of mind. 100% satisfaction, will be using Incar again
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Maxine Kitchen Avatar
Maxine Kitchen
7/08/2023
Absolutely amazing service that Carl provides. Good quality photos, in-depth testing, solid communication.. you won't be disappointed with his inspections!!! For anyone reading this, he does check for absolutely anything he is able to find wrong with the car and I received over 500 photos including thermal imaging of the AC vents! Wow! Comprehensive battery checks, paint checks to see if the car has been in a crash, checks I didn't even know existed. He took my call on a Saturday and performed the inspection the following Monday. Incredible job.
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Bart Something Avatar
Bart Something
10/03/2023
Carl is an absolute professional. His reports are incredibly detailed and thorough. He explains his extremely detailed findings in lay mans language and clearly tells you what he has found,both positive and negative with the vehicle. He has diagnostic tools to interrogate the status of the vehicle computer and again offers explanations of his findings. He is personable and accommodating. He liaised with the seller to ensure the service was pain free and promptly completed. Look no further than Carl for your next vehicle inspection, he is a gem. Above is my review from 2 years ago with Incar Automotive, I just purchased another car and Carl was my first and only port of call for the inspection. He gave me advice regarding an ill considered purchase I looked at with complete honesty and professionalism. The car I did purchase ex-rental corolla got a thorough inspection by Carl and passed with flying colours. If Carl was not happy I would not have considered the purchase. His reports are incredibly detailed with clear explanations of what to focus on, he is accommodating to work in with the seller and quick and easy to deal with. He has only gotten better since I first used him 2 years ago and I continue to recommend him to anyone I know looking for this type of service. Consummate professional and thoroughly pleasant to deal with, any money you spend with Carl will be money very well spent.
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Eamon O'Connell Avatar
Eamon O'Connell
8/22/2020
I had a pre-purchase inspection done by Carl at Incar Automotive and was very impressed. His inspection was incredibly thorough and detailed. The comprehensive report gave me a clear understanding of the vehicle's condition, both aesthetically and mechanically. Highly recommend Carl for a detailed and professional PPI.
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J Lander Avatar
J Lander
5/09/2025
I would highly recommend Incar Automotive, Carl did such an excellent and thorough job pre-inspecting a hybrid Toyota aqua for us. Honestly, the service he provides is worth every penny. We live in Wellington but decided to buy a car in Auckland because we wanted him to inspect our car for us. Very trustworthy guy.
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grace clark Avatar
grace clark
7/23/2025
Carl helped me with a Pre-Purchase inspection on a Hybrid vehicle I purchased. He was very efficient and Informative. Great help!
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Malveen Kumar Avatar
Malveen Kumar
5/24/2026
Can’t recommend Carl enough for Pre Purchase Inspections. Great communication, quick turnaround & super detailed, comprehensive report provided.
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Maggie Avatar
Maggie
5/22/2022
Amazing service! I can honestly say this has been the best pre-purchase inspection I have ever had. Extremely thorough and detailed, every angle, every system covered. 100% confidence to buy the car from a distance without seeing it because Carl's done it for me! If you need an inspection done on an EV in particular then Carl's your man.
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Claire Walker Avatar
Claire Walker
12/18/2025
very good pre-purchase inspection for my hybird nissan note e-power, I got a lot of detailed reports for the electrical system and mechanical system including videos and pdf, which makes me more confident in buying the car!
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Eric Wang Avatar
Eric Wang
9/27/2026
Very thorough and professional. Carl did a hybrid battery check on a car I bought recently and I was very impressed with the level of detail provided and how quick he was able to get this done
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Daniel Fisher Avatar
Daniel Fisher
5/16/2025
Carl really does a great job. I spent a lot of money on a import and was worried about the condition. Carl's inspection was so detailed I knew I had the right car. Brennan McCarthy
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Brennan McCarthy Avatar
Brennan McCarthy
1/16/2026
Highly recommend to anyone needing a reliable vehicle check.I am extremely impressed with the professionalism and thoroughness of the service. The inspection was very detailed and gave me real confidence in my buying decision.
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Jayne Simpson Avatar
Jayne Simpson
3/13/2026
Amazing top-notch service by Carl! We texted on Sunday morning yesterday to check whether he is available in the next couple of days. After exchanging a couple of texts to provide the vendor's contact information, Carl confirmed he will conduct the inspection within an hour of our contact on a Sunday too! WOWZERS I've never had that level of service anywhere in NZ! We were expecting to wait at least a week before the inspection will be carried out - absolutely amazing! Within a couple hours, he had texted us back the general comments on the results and we've received the fully detailed inspection report (huuuuge amount of pictures & videos to review your vehicle) via email at 2.30AM last night! Gosh we're absolutely grateful for his service and will be singing out to our friends & family. Thank you, Carl! -Abdul
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S P Avatar
S P
11/13/2022
Carl went above and beyond to not only inspect my car but to provide all the things I would need to consider if I purchased that car. He has deep knowledge and experience in his field and I will be recommending him to friends and family going forward. Thanks Carl for the tips along the way.
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jacqui shore Avatar
jacqui shore
9/22/2021
Efficient and thorough.he even physically inspect the battery condition.
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shahrul nizam abdul wahab Avatar
shahrul nizam abdul wahab
10/02/2023
The most comprehensive pre purchase inspection. Will recommend Carl to anyone.
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yiyi liao Avatar
yiyi liao
6/30/2025
Excellent expert service with very competitive price in a timely manner. Total pleasure to deal with and I highly recommend to anyone who wants to buy a hybrid car.
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kaiser sharp Avatar
kaiser sharp
10/13/2022
Top job. If you are going to to get a pre purchase inspection done then this is the place to come. Having used an inferior provider previously I was blown away by the quality and detail of the inspection that was carried out by Incar Automotive. I was able to confidently make a decision based on the report I received. Thanks Simon
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Simon JMTB Avatar
Simon JMTB
7/18/2024
Had a pre purchase inspection done with Incar. The level of detail, quality of report, and the testing that was done exceeded our expectations and made us feel so reassured and confident in our purchase. Would definitely recommend using him for peace of mind when looking at purchasing a new car.
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Isaac Harrold Avatar
Isaac Harrold
11/05/2025
Highly recommend. Very thorough testing of a Prius that I bought. Would definitely use again.
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WM A Avatar
WM A
9/17/2026
Did a pre-purchase inspection for my hybrid car at my home, overall super detailed and overall exceeded my expectations. Compared to other pre-purchase inspections which do not go above the bar, incar automotive definitely did.
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Jotinder Bhamra Avatar
Jotinder Bhamra
9/17/2026
Contacted Carl and he was able to do a check the next day on a Sunday. Very thorough check on a Hybrid vehicle - would definitely recommend.
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Jo McHugh Avatar
Jo McHugh
4/20/2024
Carl is amazing and made such a big difference to the day I was having. I urgently needed a same day battery report car export done on my near new Skoda. After being dismissed and spoken down to by Giltrap Skoda (who didn’t seem to want to know me since buying the car brand new off them) I made contact with Carl in a fluster. He squeezed me in short notice and provided everything required for me to get the car to the shipping port that day. He went above and beyond and was a pleasure to deal with. Thank you Carl 🙏
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Laura Griggs Avatar
Laura Griggs
1/28/2025
Fantastic service by Carl. He made some time to do an urgent last minute Pre-Purchas Inspection on our Suzuki Ignis while we were in Auckland. His reports are through and detailed. Here's the kicker, he even did an urgent fix for me late in the evening on the brake rotors while I was about to drive down to Christchurch. Thanks for that Carl.Cannot recommend him enough. Will definitely use him again if we buy a car from Auckland again.
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Haroon Shaikh Avatar
Haroon Shaikh
4/13/2026
I found Incar Automotive online, and they were also recommended by a friend who owns a garage. I booked them to carry out a full inspection on a second-hand 2017 Lexus hybrid at the dealer’s premises. They spent hours checking every detail—literally turning the car inside out—and delivered a comprehensive report overnight. I was truly amazed by their thoroughness, attention to detail, and high level of professionalism. They provided expertise far beyond my own knowledge and resolved my biggest concerns regarding the mechanical condition and hybrid battery health before I made the purchase. Highly recommended. Connie
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来了郡主 Avatar
来了郡主
11/19/2025
Carl from Incar Automotive was absolutely amazing throughout my EV buying process. I booked him for a pre-purchase inspection on a Nissan Leaf I was looking at, and he went above and beyond from the very beginning. Even before the inspection, he was incredibly upfront, honest, and generous with his advice. I sent him so many LeafSpy reports while searching, and he always took the time to explain things clearly and help me understand what to look out for.Thanks to Carl, I ended up finding the perfect Nissan Leaf with an amazing battery condition. His responses were always quick, and I never felt rushed or brushed off despite all my questions. If you're looking at buying an EV and want someone knowledgeable, trustworthy, and genuinely helpful, I highly recommend Carl and Incar Automotive.
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Hana Olivia Avatar
Hana Olivia
5/24/2026
Hardest worker in the game. Super thorough, easy to deal with. 10/10 highly recommend
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Sean Avatar
Sean
7/30/2023
Carl is very professional. Used him for pre purchase inspection. He is very thorough and has excellent work ethic. We are glad to use his expertise. Thank you Carl for your advice and great vehicle report. Highly recommended.
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Vijay Anthony Avatar
Vijay Anthony
8/22/2021
Prompt, professional and very comprehensive pre-purchase inspection services.
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mihai pascariu Avatar
mihai pascariu
8/09/2023
Highly recommended
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aniz dhanani Avatar
aniz dhanani
9/25/2025
Carl did a pre-purchase inspection for me on a car I was looking at purchasing. I needed the inspection done over the weekend when AA and VTNZ were closed and so reached out to Carl. He was very accommodating with timing and was able to give me a quick rundown after the inspection before issuing the full report, which was super helpful. He was extremely thorough and checked so many things, even finding some previous damage and repair on the car which was practically invisible (I still can't see it!). His advice was very practical and helpful (e.g., he made it clear that the previous damage was minor and purely cosmetic, not affecting the function of the car) and I was very confident in proceeding with the purchase of the car after getting his green light. He was even kind enough to help with some follow up questions I had after purchasing the car. I couldn't recommend Carl highly enough, I feel his inspection is miles beyond what AA or VTNZ would have done, and I am extremely happy to have found him. Thank you so much Carl!
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Irina Zaitsev Avatar
Irina Zaitsev
10/13/2022
What a wonderful service Carl provides. He took the stress and worry out of buying a car by providing an exceptionally thorough and detailed report. Far beyond my expectations. This gave me great confidence that I knew exactly what I was purchasing. He was also really helpful when I called up to ask a few questions. Will definitely be recommend to all and would use again when buying a car.
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Timothy Elliott Avatar
Timothy Elliott
8/22/2021
Carl completed a pre-purchase inspection for me on a Toyota Aqua and I found the thoroughness of his inspection (both mechanical and the hybrid system) and the detail of the report well and truly exceeded my expectations. He identified a few minor issues needing attention that I'd never have known about otherwise. These items were clearly highlighted in the report and he'd briefed the dealer also. In an extremely fortuitous turn of events, he happened to be doing another inspection at the same car yard when I picked up my car today so I was able to thank him directly. Unprompted, Carl helped question the dealer as to whether the issues had been fixed and as I was leaving he double-checked that the hybrid battery filter had been cleaned. Upon finding it wasn't, he got out his compressed air gun and did it on the spot! Carl is a true professional and clearly cares about his customers. I unreservedly recommend his services to anyone wanting peace of mind before purchasing a car -- I'll certainly be coming back next time I'm looking for a car! Thanks Carl!
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Mark Bell Avatar
Mark Bell
10/13/2022
Incar Automotive Ltd did the pre purchase battery inspection on a hybrid car. They gave a detailed report which help me make the decision to buy.
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Tigger Tiger Ma Avatar
Tigger Tiger Ma
9/12/2026
Carl did a pre-purchase inspection on our 2016 Toyota Prius (Hybrid). He is incredibly thorough and compiles all of his reports in an easy-to-understand manner. Very easy to arrange with the dealership, as Carl does it all on his end. Would recommend A+++
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Ezra Avatar
Ezra
11/03/2025
Great experience and would use Carl again. Easy to arrange via text, Carl organised the inspection directly with the seller, he gave me a summary over the phone and the reports were sent that evening. Extremely comprehensive reporting - this would be a great service if you were buying a car sight unseen as Carl took 100s of photos and provided videos and reports to support his summary. Great value.
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Fiona Macdonald Avatar
Fiona Macdonald
2/13/2023
Pre-purchase inspection - Hybrid - Full inspection option. I have received a very detailed inspection and it’s worth every dollar. I couldn’t be more satisfied with the service as well the speedy response. In a day of contacting, the inspection was booked and that same week the inspection was completed.
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RACHEL COELHO Avatar
RACHEL COELHO
8/19/2025
Carl was very quick to respond and got to inspect the car the very next day. Inspection was attentive with a very comprehensive report. Worth the money.
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Jack Zhang Avatar
Jack Zhang
1/21/2025
He is doing fantastic job as Pre purchase inspection, for hybrid and ev vehicles. Highly recommended.
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Satvir Harika Avatar
Satvir Harika
8/23/2026
Thank you very much to Carl for the thorough inspection of our car. This is our first time purchasing a Japanese imported used vehicle, and your report has made us feel very confident and reassured about the purchase. If we need such services in the future, we will definitely choose Carl again.
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Kane Q Avatar
Kane Q
5/24/2026
Carl is awesome! Super detailed and in-depth reports and goes above and beyond. Thanks so much for all your help Carl. Would highly recommend to anyone needing a PPI.
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Lisa Chin Avatar
Lisa Chin
7/12/2026
Great friendly service, excellent communication and above standard reports, I had a pre purchase inspection for Toyota hybrid, excellent service as an out of town shopper. I would not hesitate to use Incar again, Carl made the entire process easy. recommend to all. Thank you.
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Esther Timu Avatar
Esther Timu
8/23/2026
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