Pre purchase inspections for EV and Hybrids

Name: incar automotive ltd
Address: Auckland city, Auckland, 2020
Telephone: +64276946227
Price range: 130
Rating: 4.9
All pictures all from our inspections

Pre purchase inspection Auckland outlander
Specialists Hybrid and Ev Vehicle inspections

NEW ENERGY INSPECTIONS
					I've used Carl twice now and couldn't be happier.  His level of professionalism and attention to detail is second to none.  The service would be worth it alone for piece of mind when buying a car, but in the most recent case the inspection uncovered items which meant we were able to negotiate a significant discount which more than covered the cost of the inspection.  Recommend to all my family and friends, and wouldn't even bother calling anywhere else.
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Aaron Mountford
8/22/2021
					Firstly, even before booking,  Carl provided the most incredible customer service.  He did a super comprehensive pre-purchase inspection ( photos, videos, and report of what we had to ask to be fixed) , he replied promptly to my texts.  I highly recommend Incar Automotive. Carl you rock!.
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Alex Maldonado
12/13/2022
					Pre purchase inspection or outlander PHEV. This inspection exceeded my expectations and was very thorough. Carl was a pleasure to deal with.
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Jeremy Lawry
12/20/2023
					Excellent service. They go to the car - rather that you taking the car to a place. They are easy to communicate with and the service is prompt and well worth the money. Highly recommended.
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Lorraine Burns
2/13/2023
					We had Carl check out a car for us before purchasing, wow what a fantastic service. The report is amazingly detailed and the amount of photos on every detail is brilliant. I would suggest anyone looking to get a car checked could do no better than using Carl,especially if you are looking for a hybrid. Nick.
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nick rowney
2/22/2024
					Carl has done a very comprehensive report for the car inspection, he'll send you hundreds of photos of every single blemish that you may not have even noticed about the car with a thorough inspection of the engine, transmission and everything else that can possibly be of concern. You'll be overwhelmed by how much information he sends you, fortunately he would give you a easily readable summary report for things you'll need to be concerned about. Would definitely recommend Carl for a car inspection especially if you're unable to see the car yourself.
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Phillip Lo
8/22/2021
					Carl over delivered by miles on his Hybrid battery test. Most importantly the test was thoroughly carried out and I'm happy with the results knowing Carl is such an expert in the field. We had two tests done the week before we found Carl and they were so basic and now seem unreliable in comparison to what is offered here.
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Shahn
3/13/2023
					Carl is an absolute professional. His reports are incredibly detailed and thorough. He explains his extremely detailed findings in lay mans language and clearly tells you what he has found,both positive and negative with the vehicle. He has diagnostic tools to interrogate the status of the vehicle computer and again offers explanations of his findings. He is personable and accommodating. He liaised with the seller to ensure the service was pain free and promptly completed. Look no further than Carl for your next vehicle inspection, he is a gem.  Above is my review from 2 years ago with Incar Automotive, I just purchased another car and Carl was my first and only port of call for the inspection. He gave me advice regarding an ill considered purchase I looked at with complete honesty and professionalism. The car I did purchase ex-rental corolla got a thorough inspection by Carl and passed with flying colours. If Carl was not happy I would not have considered the purchase. His reports are incredibly detailed with clear explanations of what to focus on, he is accommodating to work in with the seller and quick and easy to deal with. He has only gotten better since I first used him 2 years ago and I continue to recommend him to anyone I know looking for this type of service. Consummate professional and thoroughly pleasant to deal with, any money you spend with Carl will be money very well spent.
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Eamon O'Connell
8/22/2020
					Excellent service , very professional. Time saver. A guide light for my purchase. Definitely will contact again for the next vehicle. Cheers.
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Jing
3/29/2024
					First time using Carl's pre purchase service. Very responsive to inquiries, got a thorough inspection done with photos, videos, summary of inspection.
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Mj Mj
5/12/2024
					Simply the best 100%. It's hard to describe how exceptional Carls expert service. I honestly couldn't believe how much detail & personalization to my car inspection. It gave me 100% confidence in making a purchase with the inspection of the vehicle I purchased from a dealer in Auckland. I've already told a lot of friends & family about him, and recommended any kind of vehicle brand from Euro to Japanese & more.  Earlier on this year (2020) I was looking at a vehicle & was unsure about the mechanical reliability, Carl ran a check & called me straight away to let me know his opinion about something discovered before the check was even done. With that information I left the car purchase & felt great about knowing it wasn't a loss.  Recently I called Carl again for a vehicle that was more suitable, and he checked everything impeccably, also took a couple of phone calls I felt were burden to make! But he said call back anytime with more questions. Went ahead & bought the car without doubt.  Cheers!
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Brett Band
11/22/2021
					Great, efficient service, report was produced with immaculate detail. Incredible person who will always be in your corner. Highly recommended, thank you Carl!
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Angela Yang
10/13/2022
					Thankyou Carl for an excellent efficient service and a fully comprehensive report on my car I will recommend  your inspection to anyone.  Well worth it. Susan
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Susan Mcgettigan
7/30/2023
					Carl was great, I got a prepurchase inspection done for a 2nd hand hybrid and he was incredibly through and gave really detailed feedback. Overall, very happy with the service, and would highly recommend.
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Jay Y
10/02/2023
					As a car novice I find the whole car purchase experience overwhelming! Carl's service has given me great reassurance in buying a car. Because I'm from Hawke's Bay I had a limited amount of time to buy a car in Auckland. Carl moved things around to fit in my pre-purchase inspection. The reports he provided are comprehensive and so detailed I now know the condition of every part! Well worth paying the little bit extra that other car inspection companies charge.   Highly recommend that you go with Carl at Incar Autos. Well worth the peace of mind!
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Audrey T
8/22/2021
					Incar's Carl services is excellent and worth every penny! He gives you peace of mind for buy a used Hybrid car, his inspection report are very details and hundreds of photos. Highly recommended to anyone looking for a 2nd hand Hybrid car before you pay the dealer. Thank you, Carl!
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Email Queenie & Tommy's
4/20/2024
					Hands down the best vehicle inspection service in Auckland. Carl is awesome to deal with and is very meticulous in every aspect of the inspection. Would highly recommend Carl for checking that the car you are purchasing is up to standard.
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Sheldon Bevan
10/13/2022
					Wowza. Got a full mechanical inspection and report on a hybrid vehicle. The report was so comprehensive, easy to understand, received within 24 hours of the inspection and value for money. Super responsive to text messages and an easy system to navigate. Will use Incar Automotive again in the future for sure.
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Tracey Richardson
2/01/2024
					The only Automotive pre-inspection worth your money in Auckland! Had Carl check out 2 cars for me whilst I was overseas. He went above and beyond to provide the necessary information to make my choice a breeze. He was also extremely easy to communicate with and the whole process from email inquiry to final reports were hassle free. Will definitely use his services again if I decide to buy another car.
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john aye
12/13/2023
					Carl performed a pre-purchase inspection on a used car we were looking to buy. He is extremely helpful, thorough and transparent. He identified a few issues with the car and gave estimates on the cost to repair them which helped us to negotiate a more fair price with the seller. Absolutely stoked with Carl's service!
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Mika Wylde
8/22/2021
					Amazing service! would recommend all day! Thanks Carl - price was great and thank you for fitting me in! I know you are busy!
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Kim Hawthorn
11/13/2022
					There's no one quite like Carl! I recently had 2 cars inspected and I was not disappointed. Not only did he provide the most thorough inspections, but he went to great lengths in assisting me avoid a lemon and a dodgy dealer. His advice and knowledge was second-to-none and I cannot recommend his services enough!
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S
12/22/2021
					Carl did a pre-purchase inspection for me on a car I was looking at purchasing. I needed the inspection done over the weekend when AA and VTNZ were closed and so reached out to Carl. He was very accommodating with timing and was able to give me a quick rundown after the inspection before issuing the full report, which was super helpful. He was extremely thorough and checked so many things, even finding some previous damage and repair on the car which was practically invisible (I still can't see it!). His advice was very practical and helpful (e.g., he made it clear that the previous damage was minor and purely cosmetic, not affecting the function of the car) and I was very confident in proceeding with the purchase of the car after getting his green light. He was even kind enough to help with some follow up questions I had after purchasing the car. I couldn't recommend Carl highly enough, I feel his inspection is miles beyond what AA or VTNZ would have done, and I am extremely happy to have found him. Thank you so much Carl!
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Irina Zaitsev
10/13/2022
					Hardest worker in the game. Super thorough, easy to deal with. 10/10 highly recommend
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Sean
7/30/2023
					Great communication, delivered a prompt comprehensive service. The report and accompanying videos and photos provided all the details needed to make an informed decision when buying a Hybrid car. Highly recommend, very reassuring thank you.
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Deb Bradley
10/05/2024
					Carl was absolutely fantastic with his very in depth reporting on the car I was looking to purchase. Also had extremely quick turnaround, would highly recommend for anyone that is currently looking to purchase a car
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Hanseul Jung
9/05/2023
					Really comprehensive report, good communication, price and service. Highly recommend, thank you!
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Sharon Powell
12/05/2023
					Prompt, professional and very comprehensive pre-purchase inspection services.
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mihai pascariu
8/09/2023
					Prepurchase inspection of a Toyota hybrid. Unbelievable level of detail and overwhelming number of pictures. Obviously a very detail oriented man who enjoys his work. Thanks Carl for giving us a high level of confidence with our purchase. Impressive also that Budget Cars Manukau was prepared to recommend Carl, knowing as they do how thorough his inspections are.
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Ken Allen
10/05/2024
					Great service, easy to book, thorough
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Sylvie Myers
9/13/2022
					Great experience and would use Carl again. Easy to arrange via text, Carl organised the inspection directly with the seller, he gave me a summary over the phone and the reports were sent that evening. Extremely comprehensive reporting - this would be a great service if you were buying a car sight unseen as Carl took 100s of photos and provided videos and reports to support his summary. Great value.
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Fiona Macdonald
2/13/2023
					Carl inspected for me multiple cars and each time his service was exceptional. He went into details and provided me with ALL the positives and negatives he had found with each car. He is a true professional, I knew exactly what I was buying after getting his report.
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Aa Mikhailov
8/22/2020
					Top job. If you are going to to get a pre purchase inspection done then this is the place to come. Having used an inferior provider previously I was blown away by the quality and detail of the inspection that was carried out by Incar Automotive. I was able to confidently make a decision based on the report I received. Thanks Simon
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Simon JMTB
7/18/2024
					5 STARS!!! I was super impressed with the pre inspection service provided by Carl from Incar Automotive. My wife and I were in Melbourne at the time and were looking at buying a Toyota Klugar in Auckland, New Zealand when we returned home. We required someone with exceeding high standards and reviews. We chose Carl from Incar Mobile to do this. 5 STARS: Quality customer service when dealing with seller. 5 STARS: Level of professionalism shown. Carl was very thorough when providing diagnostics and photos of the car. I was amazed at the level of detail and documentation. At the end of which - as a buyer - felt I was in safe hands. 5 STARS!!! I would highly recommend Carl from Incar Automotive to anyone looking for the quality pre inspection service. 5 STARS!!!! Thanks alot Carl  :)
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Carbon Disaster
8/22/2019
					Carl has done 2 inspections of hybrids for me. He was super-efficient, professional and reasonably priced, and provided incredibly detailed reports, including a video of the hybrid battery tests. He also went out of his way for me in his own time when I came back to him with further questions. I can't recommend him highly enough.
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Rose Harison
5/13/2023
					I highly recommend Carl for pre purchase inspections after receiving great prompt service, fully detailed reports and photos when buying my Toyota Hybrid. I can now drive happily with peace of mind. Thank you very much Carl.
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Sue Matthews
6/09/2024
					A very thorough inspection carried out by Carl with a detailed report on faults/fixtures. With a tight scheduled, he managed to accommodate my request for vehicle inspection and produced videos, HD pictures, a report that can help easily make informed decision. Highly Recommended for everyone... Thanks Carl
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Rishaal Mudliar
12/13/2022
					Carl performed a pre purchase inspection of a 2021 hybrid SUV for me. His communication was excellent and amazing amount of photos exterior and interior. The report contained a lot of detail but was written in a way I could understand. He found an issue which could have caused me issues in the next WOF. I was able to get the seller to rectify this issue before finalising the purchase. I will definitely be using Carl for any future vehicle inspections.
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Bhavik Kumar
2/22/2024
					Carl recently did a comprehensive used vehicle pre purchase inspection for me. I'm currently living in Australia and the service was exemplary. Not only did he do the inspection at very short notice but I received a large number of photos, videos and diagnostic information. He tied it all together with a very full summary. Based on his assessment I did not purchase the vehicle and felt the price paid was a small investment which saved a huge possible loss. I thoroughly recommend Carl's excellent service and he is surely one of the most knowledgeable inspectors in New Zealand.
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Steve Morrison
6/22/2022
					Carl is very thorough, provided detailed reports, photos and videos of the vehicle. A very comprehensive analysis that enabled me to buy the vehicle and Carl's input saved me more money than what he charged for his services. Wouldn't purchase a vehicle without Carl's input again.
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Mark Ostermeyer
10/17/2023
					So much effort put into a report, Great guy!
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Don Wang
2/13/2023
					Carl gave a fully professional and comprehensive car inspection. Detailed, with photo's. Honest and prompt. Excellent service. Highly recommended.
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Sandy Mill Music
8/01/2022
					So refreshing to deal with a business like Incar in this day and age. Carl is straight to the point, honest and really good at his job. Will be recommending him to anyone that mentions they are looking for a car. Cheers
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Kyle Stevens
8/09/2024
					One of the best investments of money you could make! Carl is clearly highly knowledgeable & experienced, and helped us a ton. As people who don't know much about cars, there is no one better to have performing pre-purchase inspections than him. Value for money is solid, as his very impressive work gave me utmost peace of mind. Thorough checks, various tests and detailed reports alongside a plethora of photos - can't ask for more. He also provided an easy-to-understand summary which aided in getting the dealer to organize repairs. Very responsive and organizes things super quick, too, exceeded every single expectation I'd had. Even cared enough to follow-up with a call to clarify some concerns of mine, provided helpful info and performed another test he'd newly gained access to. I would easily recommend/return :)
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Avi N Ash
9/13/2022
					Exceeded expectations! Better than other inspections by well known companies, very in depth which is just what you need when purchasing a vehicle. Was able to do the inspection promptly in comparison to others! Heaps more tests done vs other companies which is good for peace of mind. Highly recommend. Thanks again
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Kayla G
2/13/2023
					Absolutely top-notch inspection. This is the second time I have had a vehicle check by Carl and have been over the moon with the results both times. VERY in-depth inspection supplied with excellent reports and a myriad of photos showing everything that could be shown, including the results of some of the actual tests carried out. Without any doubt, I will always ask Carl to check out any vehicles that my family or I are looking at purchasing, also, if a car dealership prefers him not to do the inspection, I will be going to another dealership immediately. Carl's inspections are worth their weight in gold. Thanks again Carl, really appreciated.
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Keith Collings
10/02/2023
					I recently used INCAR Automotive's pre-purchase inspection service for a 2-year-old BYD Atto 3. I was very impressed with the thoroughness and detail of the report they provided. Using advanced technology, INCAR identified a few issues that I would have likely missed if I had inspected the car myself. This allowed me to negotiate with the car dealer to have the problems fixed before I purchased the vehicle. I highly recommend INCAR's pre-purchase inspection service to anyone considering buying a used car. It's a valuable investment that can save you time, money, and potential headaches in the future.
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Rogerio Monteiro
10/12/2024
					Carl did a thorough job, providing many photos, reports and explanations that allowed me to not only (mostly!) understand what was being tested and the outcome, but also bring some matters to the car dealer's attention prior to purchase. Prompt, communicative, friendly - highly recommended.
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Tracy Hanify
8/02/2024
					Very very thorough. Carl will capture every tiny detail that is on your car. He pointed out over a dozen things that I couldn’t spot by looking closely with my own eyes. He also provides a comprehensive report - should you need to prove the true condition of your car during a sale,  Carl’s comprehensive report details it all. He will even deal directly with the dealer and also after the inspection is done, Carl keeps in touch and makes sure that the transaction with the dealership goes alright. Carl said “if they have an issue with the report, get them to call me and I’ll sort it out. Even the dealership said Carl was friendly to deal with. when you’re buying a car for the long run, don’t skimp out with a cheap inspection, get it done properly with Carl!!! And yes, I literally found this guy just by doing a quick google search. A++ would highly recommend.
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Wei-kai Shyu
8/22/2020
					Incar Automotive completed a pre purchase mechanical check for me, and Carl was fantastic to deal with. Very customer focused, great communication and he carried out an extremely thorough check of the vehicle with quality photos, detailed reports and an easy to understand summary. I would highly recommend Incar Automotive to others.
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Hamish Allen
12/05/2023
					The inspections were a great help! If you need peace of mind purchasing any car, I strongly recommend his services. Carl saved me from buying a Lemon from a dealership, and also offered me part of a refund! I think what Carl does is excellently thorough...just know that this is what you'll get...a very thorough report! I personally found it all a little too much to understand and come to a final decision on the car. This isn't really a critique, as who doesn't want a very thorough inspection!
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scott patience
8/22/2019
					Carl is awesome!! His inspection report is comprehensive and reveal everything that you can't see with bare eyes! Definitely will use his service again!
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Ivan Majid
5/13/2023
					This is my second time asking Carl for his help after 3 years. His inspection & reports seems more and more comprehensive than before. Really appreciated that he can look in to very detail of the car and found something that I haven't noticed. Instead of just pass or fail, he had also put his professional recommendation to you car to make sure you can aware of your car condition as well. His banned list provides a good reference as well preventing us going to some dealers that is not trust-worthy.
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K.C. Tsoi
8/01/2022
					Found out about Carl and his services online whilst car hunting for my first car. He managed to squeeze me in last minute for a pre-purchase inspection and he did an AMAZING job, his videos were very thorough and easy to understand for a newbie like me. It's been 3 months since I purchased my car and I have had no problems. 10/10 would recommend, and would definitely use again.
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Di-Ge Reupena
3/15/2024
					I was considering the purchase of a Audi S6 but needed to find someone independent to assure me I wasn't buying a lemon given these vehicles are complicated with a lot going on in them. I did my online research and Carl reviews sounded like exactly what I needed. Carl was able to inspect the vehicle the very next day arranging all the timings direct with the car dealer. Once inspected what I got back from Carl was truely awesome, tons and tons of photos with lots of information...way more detailed than I was expecting. I had a few questions and Carl happily took the time to explain things and answer my queries.  I would have no hesitation in recommending his services to family and friends and definitely would happily use his services again.  Forget the rest and go with the best!!!  One happy car buyer  Dean P
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Dean Phillips
8/22/2020
					Carl is super amazing! He is insanely detailed, took photos of every nook and cranny possible, thoroughly checked everything, even those I never thought of before, and then sent hundreds of high-quality images. He also sent a summary and list of suggestions on what to do or expect. I have never experienced a service like this before. You won't get a lemon with Carl, definitely will recommend his service to others.
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David K
11/13/2022
					Carl does Great service. knowledgeable and professional. I will definitely recommonded use him to do pre-purchase inspection . Bei from Legendary motor Kelson
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Legendary Motors
7/22/2022
					Used Incar Automotive due to stunning reviews and he didn't disappoint, the car from the dealer was 4.5 Japan import grade and Carl with a c found issues they needed to fix. Of course with it came a thorough test log, extensive pictures and videos and finally a summary of all of the car. The time and cost saved from the fix was alone was well worth the price for the inspection, not to mention the excellent and prompt responses to follow up questions from the report. The summary also detailed things that I should potentially watch out for while getting it serviced next, not just immediate or near term fixes. These things will likely be helpful for those buying while keeping longevity in mind. Afterwards, I went ahead with the purchase with a peace of mind. Cheers, will definitely recommend to anyone buying a used car and will definitely work with Incar Automotive again for my next used car purchase.
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Karl C
11/13/2022
					Carl is very professional. Used him for pre purchase inspection. He is very thorough and has excellent work ethic. We are glad to use his expertise. Thank you Carl for your advice and great vehicle report. Highly recommended.
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Vijay Anthony
8/22/2021
					Could not more highly recommend Carl. Exceptionally thorough, efficient, and great at explaining everything.
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Amanda Cain
2/13/2023
					Carl is extremely professional. Reliable, responsible and incredibly thorough. Thanks to his inspection I felt assured that the car I was buying was worthy and I also got a list of things that would need to get fixed immediately and in the middle term. Very recommended!
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Ale VerdeMar
8/22/2020
					Contacted Incar to evaluate a Camry hybrid, got back to me promptly and carried out one of the most in-depth evaluations I have ever seen, the reports were full of detail and extremely thorough and the detail, I don’t know where he found the time to compile it all. Can’t recommend Incar highly enough and had the confidence to purchase the car. There’s a reason why car yards fear this man and for good reason. Thanks for the great work and effort you put in … LEGEND 😀
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lee ensor
6/16/2024
					very professional, honest and helpful
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Jenny Li
10/02/2023
					Carl was highly recommended by a boardie from Trademe motoring message board where I posted questions about buying a station wagon.  I am glad that I had engaged the services of Carl for my pre purchase inspection report of  a Toyota Fielder. I was very amazed that  Carl was very thorough and  detailed in all aspects of the wagon. He took hundreds of photos as well. This was the first time I had a great portfolio of my new car. Carl also takes time to reply to my questions and does not hesitate to explain to me when it became too technical for me to understand. Last I heard, he had to work into the early hours of the morning to get the PPI reports done for his customers. He wasted no time in getting it completed as he understand that customers will be eagerly waiting for it so that they can bring their new "baby" home soon. I highly recommend Carl to all potential car buyers. Great Job, Carl, Thanks :)
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Only Lv
8/22/2020
					This is the third time we’ve used Carl’s services. He goes above and beyond, provides the most detailed inspection that we’ve ever experienced. The best mechanical inspection we’ve ever used and would not go to anyone else. He picked up an issue in one of the cars that could have cost us thousands down the track.
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Mr Happy
5/22/2022
					I recently had a pre-purchase inspection done on my Lexus LS460 by Incar Automotive, and the experience exceeded my expectations. Carl was professional, thorough, and ensured that every detail of the vehicle was carefully inspected. His expertise provided me with great confidence in my vehicle purchase. The comprehensive breakdown of the inspection was clear and easy to understand, making the process stress-free. If your vehicle is a hybrid or EV, they are well-equipped to handle it too!
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Zhaoxiong Chen
9/14/2024
					Amazing service. He checked our Toyota aqua before buying - sent hundreds of pictures from various parts of the car and very detailed reports. Attached a summary at the end for a quick overview. Great service if you want a hybrid checked. Simply amazed by his work and how easy it was to get an appointment. Price was absolutely fine as well - 240 dollars. For people like my husband and myself who have no clue about cars, Carl provides an absolutely invaluable service. Thanks for all your hard work at such a fair price!
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Olivia T.
10/13/2022
					Rude, bad customer service - very unprofessional over text & phone
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Russell Westbrook
3/13/2023
					I wish I could give Carl 10 stars. Was absolutely blown away with his attention to detail. He was referred to me “as the best in the industry, the best of the best” and they were right. Even when he was inspecting my now current car, the car yard owner was saying that he’s never seen anyone so detailed - he even said he would use him from now on. I refer everyone I can to get in touch with Carl. For all my future car purchases I will definitely be in touch again. Amazing.
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Sen
6/13/2023
					The inspection service that Carl provides is unbelievably thorough, professional and detailed. It doesn’t even compare to your average inspection and you can purchase with confidence using Carl
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40 Squadron
7/30/2023
					Carl from Incar Automotive Ltd is really awesome. He gave me very valuable advice on numerous occasions when I was looking for a reliable hybrid car. He is very knowledgeable, patient and experienced. He saved me from buying cars with potential issues that were overpriced. When I finally found the car, a Totota Hybrid, he did a thorough inspection and shared photos of all parts of the car, inside and outside as well as videos. On top of that he sent me a detailed report. I am very happy with car I ended u with and I highly recommend Carl for your car inspection. Real value. Thanks Carl!
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Maria Snijders
5/19/2024
					Very thorough inspection of vehicle, HONEST and professional mechanic. The report Carl provides is delivered on time and packed with in depth information and pictures detailing information about the car. He also summarised the report to make it more understandable for me - someone with little car knowledge. He dealt with the car yard salesman directly and also helped me to communicate to them areas that needed attention on the car. He replies quickly and travels to the location of the vehicle!  Overall I was very happy that I decided to use Carl from Incar Automotive and will be recommending him to all my friends and family. 11/10 service! Thanks Carl!!
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Nat Alie
8/22/2020
					Carl, you were amazing! Thank you so much, for such prompt, efficient and excellent service :-) Your communication was superb and so was your dedication to doing an outstanding job. Thank you so much again :-) Signet Motors definately referred me to the right guy for the job! Ngā mihi Kerrie
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Kerrie Howard
2/13/2023
					Carl was very helpful and approachable.  He helped us with his professional knowledge and advice and helped us to decide which car we should we go for. He gave his quality time and didn't charge for that. I  strongly recommend him.
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shally Prabhakar
2/13/2023
					Carl's full pre purchase inspection is above and beyond my expectation. The level of details is exactly what I've been looking for. Eventually the report provided have helped me and my wife to make in informed decision to purchase the vehicle, knowing that it is in a good condition. Thanks so much Carl for your effort in making probably the best pre purchase inspection report in NZ!
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Enoch
8/15/2022
					Thorough, timely, and profesional. Very happy with the service Carl provided us. We just had a Hybrid system check however next time will definitely go with a full pre-purchase inspection. The quality of the hybrid check alone is far above anything we recieved from other PPI's. cheers!
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Matthew Lee
10/13/2022
					Outstanding and thorough service! Thank you Carl.
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Mikkel Schøler
12/20/2023
					Carl did a pre-purchase inspection on a Prado for us at short notice. This was important to us as we wanted it checked before the weekend as we wanted to purchase it asap. We were replacing a stolen car so we had been 1 car down. He couldn't have been more helpful. He contacted me as soon as finished and gave a quick verbal opinion on the vehicle and outlined a couple of minor issues. He finished by saying "I would buy car". That was all I needed to hear. An hour later, we bought the car. He forwarded the tests, photos, videos and reports, later that night. To say they were comprehensive, would be an understatement. Very impressed with the scope and detail. This is the first time I have used Carl's services. It won't be the last. Thanks again, Carl, for all help.
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Noel Six60
6/16/2024
					Carl performed a pre purchase inspection on a vehicle I wanted to buy and was super helpful beforehand with pointing me in the direction of a reliable car within my price range. He also squeezed me in at the last minute. The report helped me renegotiate a fair price. The inspection was above and beyond any I had seen in the past and I had peace of mind buying the car without seeing it myself. Everyone was impressed with the quality of the work he did. Thanks for an amazing job! Have already recommended to everyone and will definitely be using Carl's services again.
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M SB
8/22/2021
					Very thorough testing done by incar on the hybrid battery system. Definitely worth it to have peace of mind before settling on a car purchase.
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Matthew
8/22/2024
					I paid $285 for a vehicle inspection with Incar Automotive, as I couldn't see the car myself. Regrettably, the inspection missed significant damage, including an ugly 5mm hole in the door trim, which I noticed soon after receiving the car. Incar admitted the mistake was "unacceptable," yet refused to refund the inspection fee, despite the repair costs exceeding the original fee. Choose someone else.
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James Teasdale
7/18/2024
					Carl was so responsive and helpful. He freely gave advice on purchasing 2nd hand car even before I engaged him for his service. When I did engage him, he was fast to reply and even went out of his way to make sure I could save on some cost. The report came quickly as well after the inspection. Carl is definitely worth the time and money.
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Jacinth Ong
4/13/2023
					If you are looking for a competent, experienced, eager to help and a thorough inspector for your pre-purchase car inspection, Carl should be your ultimate choice!! Upon hiring him, Carl got in touch with the dealer and arranged a time for the mobile PPI himself. He performed a very in-depth inspection, including all sorts of tests and took detailed photos of the car. He wrote up this report the same night and I had my results the next morning. He emailed the report as well as all photos and test results. Later that morning we discussed the condition of the car and came to the conclusion that it was overpriced. Therefore, I began to look for other cars and Carl offered to have a look at the online adds I forwarded to him and give his opinions. He also suggested asking dealers for the Japanese auction reports, as they give a good first impression of the conditions of a car. I found this a very helpful tip!! Carl, thank you so much for sharing your experience with me and for your time and efforts trying to find the right car!! All the best, Adele
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Adele Bittner
11/22/2021
					Excellent expert service with very competitive price in a timely manner. Total pleasure to deal with and I  highly recommend to anyone who wants to buy a hybrid car.
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kaiser sharp
10/13/2022
					Prepurchase inspection - hybrid car Gives a detailed inspection report of the car which gives you confidence to decide whether to purchase the car or not. Overall summary can be improved to include a bit more detail. Not that I'm complaining but sometimes it's hard to understand few details in the inspection report and including them in the summary will help. Thanks a lot for your service. I'll Definitely recommend it to others. Excellent job mate. 👏
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Arjun NAS
9/14/2024
					I contacted Carl to carry out a pre-purchase vehicle inspection for us on a hybrid vehicle over a weekend, at very short notice.  He carried out the inspection on the Saturday morning, and delivered the extremely comprehensive report to us by Sunday morning.  Fantastic service, great communication, and excellent value for money - giving us confidence to buy the vehicle knowing we've checked everything possible, and have minimised our risk.  Extremely happy with InCar Automotive and will be recommending them to all our family and friends.  Thanks Carl!!
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Rebecca Cleghorn
12/22/2021
					Just got my Toyota Aqua inspected, but even before I get the full report from Carl, I am already so relieved!I specifically found him because of his advanced gear for EVs and hybrids.  Not only is he knowledgeable but also meticulously detail oriented, he pointed out things I just couldn't have found. I am super happy with his service. He is a great guy in every way and no way will I ever buy a car without having Carl give his thumbs up :)  Just book him, your new car deserves this!!
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M S
8/22/2020
					I recently reached out to InCar Automotive to inquire about their pricing for pre purchase inspection, particularly in comparison to other providers. My intention was to understand the value offered for the higher cost. Unfortunately, my experience was not as expected. Before I could fully explain my query, Carl responded abruptly, suggesting I find service elsewhere. This interaction felt unprofessional to me, especially as a customer who values detailed information before purchasing a service. While I understand the pressures of the automotive service industry, customer engagement is essential, and I believe this aspect could be improved at InCar Automotive.
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Venkatesh Elangovan
1/28/2024
					I was looking at purchasing a vehicle and wanted an inspection. Carl was excellent to deal with. The turn around time was quick and efficient. He went above and beyond for the service he provides. Great communication throughout the whole process. More than pleased with the results and can recommend to friends and family for future car buying inspections! Thanks Carl!
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Anakin
12/22/2021
					I had Carl do a pre-purchase assesment on a hybrid I was looking at. I ended up buying the car in part due to his timely, thorough and detailed report. The ammount of photos and detail he puts on his inspection reports gave me all the reassurance I needed to make an informed purchase. The quality of his work in relation to the price I had to pay, including travel cost, truly is a bargain. I highly recommend him to anyone doing due diligence prior to a car purchase.
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JB
8/22/2021
					Carl completed a pre-purchase inspection for me on a Toyota Aqua and I found the thoroughness of his inspection (both mechanical and the hybrid system) and the detail of the report well and truly exceeded my expectations. He identified a few minor issues needing attention that I'd never have known about otherwise. These items were clearly highlighted in the report and he'd briefed the dealer also. In an extremely fortuitous turn of events, he happened to be doing another inspection at the same car yard when I picked up my car today so I was able to thank him directly. Unprompted, Carl helped question the dealer as to whether the issues had been fixed and as I was leaving he double-checked that the hybrid battery filter had been cleaned. Upon finding it wasn't, he got out his compressed air gun and did it on the spot! Carl is a true professional and clearly cares about his customers. I unreservedly recommend his services to anyone wanting peace of mind before purchasing a car -- I'll certainly be coming back next time I'm looking for a car! Thanks Carl!
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Mark Bell
10/13/2022
					First time I’ve had a pre purchase car inspection so wasn’t quite sure what to expect. I was totally impressed by how comprehensive and detailed the assessment and report was not to mention the great communication and efficient service.
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Grant Templeton
7/09/2023
					This is the 2nd time I've used Carl's services and booked in a full check for a 2016 Mazda 3. This time round Carl checked even more parts of the car than before, he also took photos of every single bit of the car you could think of! I really needed the inspection report for the next day and he stayed up until 1:30am that night writing it for me - Outstanding service and I was even able to negotiate $2k off the car price because of the detailed body photos.
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Matthew Kellerman
4/22/2022
					The service is outstanding, friendly and very professional.  The report I received was indepth and explained in easy to understand terms. Carl was happy to answer any questions I had and kept me updated. The whole process was very easy. I recommend Incar Automotive well above other vehicle inspection companies I have used in the past. 5 out of 5
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fisho o
12/13/2022
					Great service and super fast turn-around. We got in touch on Saturday, Carl did a very thorough inspection the next day and we had a report in hand before the dealership opened on Monday.
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Ryan Aldridge
6/29/2023
					Very pleased with our EV pre purchase inspection. Professional service with a detailed report provided at end. Would recommend.
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Julia Rooke
9/13/2022
					Review says it all! I had an outstanding experience with Incar third-party inspection. Their report exceeded my expectations, providing thorough details that were well beyond what I anticipated. The professionalism and efficiency displayed by carl was remarkable, and the service was worth every dollar. I highly recommend Incar for anyone seeking a comprehensive and reliable third-party inspection.
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Brian Seo
6/29/2023
					Incar automotive is "sweet as"! Carl was phenomenal. We are from NYC and wanted to buy a campervan to travel NZ. No one was open because it was holiday season, but Carl saved us. We needed our van inspected and he got straight to work as soon as he arrived and provided info about the "what and why" he was doing. Very honest and took care of a few small fixes at a fair price afterwards. I even called him by accident a few days later and he asked "how is she running" and what to keep an eye on. If you need anything don't hesitate to give him a call - plus, he comes to you!
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Amanda Mendez
8/22/2017
					Can’t recommend Carl enough for Pre Purchase Inspections. Great communication, quick turnaround & super detailed, comprehensive report provided.
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Maggie
5/22/2022
					I did pre purchase vehicle inspection, they were best in that. Better than AA. I would recommend to all and definitely use service from them again in near future. I am happy client.
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dikesh pyatha
7/13/2022
					I highly recommend Carl. Great communication, thorough inspection, and fast turnaround.
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Glenn Melville
3/13/2023
					Amazing top-notch service by Carl! We texted on Sunday morning yesterday to check whether he is available in the next couple of days. After exchanging a couple of texts to provide the vendor's contact information, Carl confirmed he will conduct the inspection within an hour of our contact on a Sunday too! WOWZERS I've never had that level of service anywhere in NZ! We were expecting to wait at least a week before the inspection will be carried out - absolutely amazing! Within a couple hours, he had texted us back the general comments on the results and we've received the fully detailed inspection report (huuuuge amount of pictures & videos to review your vehicle) via email at 2.30AM last night! Gosh we're absolutely grateful for his service and will be singing out to our friends & family. Thank you, Carl! -Abdul
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S P
11/13/2022
					A hardworking, helpful and thorough guy who does his best to provide quality reports for his clients. Highly recommend and will be sending others his way for their car pre-purchase inspections.
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Amy Luo
12/20/2023
					Carl inspected a Mazdaspeed that I have been wanting to buy. He did a extensive inspection and even adjusted to the clients requirements. If i were to hire a pre purchase inspection again it would have to be through Carl.
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kyle
11/13/2022
					The assessment of my Hybrid vehicle was done in time for me to make a decision about my proposed purchase. I also received heaps of information from Carl re the above vehicle.
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Phil Norton
6/09/2024
					Just Excellent - have used a few times over the last 5 years for pre-purchase inspection and every time Carl has been fantastic. I know very little about cars and Carl’s honest, straight forward advice and reports have been invaluable. Highly recommend to anyone buying a used car.
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Andy Mac
8/22/2021
					Useful info provided with no fuss and promptly. Great being able to chat on the phone to clarify one point.
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Jacqui Tyrrell
10/02/2023
					Carl's Pre-purchase inspections are invaluable. I had been looking at a extremely tidy looking 8 year old 'NZ new' car with a full dealership service history and I almost bought it without a professional inspection. But luckily I asked Carl to do an inspection and he identified rust issues and saved me a lot of time/money/hassle. Following this he inspected another car which I was able to buy with confidence after seeing his very thorough inspection report. I have in the past put a car I was selling through a AA pre-purchase inspection for a potential buyer and their inspection far inferior to the INCAR inspection.
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Michael Rex
4/22/2022
					Great job, have recommended you to several people. Thanks.
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Eliza Jackson
12/13/2022
					If you are in the market for buying a car - Carl is your guy. Words don't do justice for the amazing experience we had. It's so nice to see great customer service in NZ...probably the best I've experienced. Carl went out of his way to give us info, responding to messages promptly and just a genuinely nice person who I will be recommending to my friends and family. His inspection report was amazingly detailed (sooo much more thorough than what you get with the likes of AA) and put our minds at ease when buying a car. Thank you again Carl - we so appreciate your help with everything!
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Florence
5/13/2023
					My partner and I both used Carl when making our purchases for new cars. He works within a quick timeframe, sends incredibly thorough reports and gives his personal advice for the cars also. Couldn’t fault him at all and would never buy a car without getting him to do a mechanical check first!! 1000% would recommend
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Miro Foote-Henry
7/20/2024
					Review for Incar Automotive: Having used Incar Automotive for two inspections, I can confidently say I have complete trust in their services. Carl is exceptionally thorough, with great attention to detail. The reports are comprehensive, featuring photographs and videos to enhance the information provided. Carl also went above and beyond to fit us into his busy schedule, which was crucial as we were competing with several other interested buyers. Without his flexibility, we might have lost the purchase. The only downside of this mobile service is that I couldn't shake Carl's hand and tell him face-to-face what a fantastic and trustworthy service he provides. 100% would recommend.
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Nigel Chan
6/02/2024
					Carl is wonderful. I never hesitate to recommend Carl to anyone. Living in Coromandel, I bought my current car based on his assessment without seeing it in advance. He is extremely thorough in his work, and I can trust his honesty (he's told me previously that he wouldn't buy a car for the price). He sends through SO much information and SO many photos of every detail of the car, top to bottom. And above all this, as a person, he's so kind and accommodating. He especially rearranged his day to squeeze in my inspection. Thank you so much Carl.
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Jacqui Chan
8/22/2020
					Amazing and quick service. Carl did a pre purchase inspection for me before buying a car, he sent hundreds of pictures from various parts of the car and detailed reports. Attached a summary at the end for a quick overview, indicating major and minor things that need to be fixed.  Great service if you want a hybrid checked. Simply amazed by his work and how easy it was to get an appointment. Price was absolutely fine as well, with the amount of work put into it the inspection it was defiantly worth it.
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Dami Omisakin
1/13/2023
					Great service and easy to deal with. Transparency was apparent from website through to phone contact. I was basically looking for a yes or no answer regarding a car but was given a lot more than that which was great. My partner and brother in law also used this service and have recommended Incar Automotive to me, and now I recommend to others. I think this is a must if you're buying car. Thanks again Carl
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David Sun
2/13/2023
					Excellent. Carl was able to do a pre inspection with short notice and the report was great. Found some minor issues that wouldn't had been found with AA inspection. Car dealer was happy to resolve before car purchase.
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Hemant L
12/27/2023
					Carl will be the only guy I go to for pre purchase inspections! Great communication, lots of photos and reports and very helpful!
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Annie Ryan
2/13/2023
					The inspection reports that Carl provided is the most detailed and comprehensive I ever seen. Really worth it!
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Tim Wenjie Hu
7/11/2024
					Carl checked out a Lexus CT200H for me as I don't live locally. I was super impressed with the detail and depth of his inspection and the subsequent reports and photos. Definitely one of the best vehicle inspections I have had done and Carl is very professional
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Paul Sutton
9/13/2022
					Carl was great to deal with and have a very detailed report and I purchased the car with full confidence.
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Swikar Khanal
1/25/2024
					Absolutely amazing service that Carl provides. Good quality photos, in-depth testing, solid communication.. you won't be disappointed with his inspections!!! For anyone reading this, he does check for absolutely anything he is able to find wrong with the car and I received over 500 photos including thermal imaging of the AC vents! Wow! Comprehensive battery checks, paint checks to see if the car has been in a crash, checks I didn't even know existed. He took my call on a Saturday and performed the inspection the following Monday. Incredible job.
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Bart Something
10/03/2023
					Carl has really gone well above what is expected of his pre-inspection service in so many aspects. He has helped explain to the dealer the car issue he found during the inspection, followed up on that issue and even gave me tips to protect my interests for the future - all done without me asking as he so kindly offered his help! I have absolutely no hesitation to recommend his services to anyone.
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lisa xing
12/13/2022
					Carl is absolutely amazing and I highly recommend him to anyone buying a vehicle. For a reasonable fee he can save you from buying a lemon and he is extremely thorough so you have peace of mind. A+ service and great to deal with. Because he is mobile and can go to the vehicle it saves a lot of hassles. I will be using his services for as long as he is in business.
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Immanuel Beumelburg
9/13/2022
					Carl truly saved the day for me when I arrived to Auckland. Not only was he thoughtful enough to stop the inspection before charging (as it wasn’t worth it for the car) he helped me search and rei spect a new car, totally rearranging his day and going out of his way to get me into a safe car on my second day in the country. He was extremely thorough and I had total peace of mind and full trust. 10/10 experience.
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Ryan Green
2/13/2023
					Absolutely superb! Efficient, reliable, thorough and great communication. I would never use another company now after this experience. 5 stars all the way; you can have total confidence in Carl's service.
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Rose Golds
10/02/2023
					Carl you are the man! Received a comprehensive report of the inspection carried out. Very detailed with photos and all the relevant information on the car. Gave me peace of mind buying my daughter's first car. Highly recommend Incar Automotive and the fantastic service Carl provides.
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laurence Kaukau
2/13/2023
					Honest, didn't waste time to tell me about the a make and model to avoid.
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Michael B
4/20/2024
					Very thorough, would recommend
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Shareece J
7/13/2022
					The reviews led me to book Carl's services, and he definitely lives up to the hype. I needed an inspection during a tight timeframe AND during a public holiday and he turned up - punctual, really thorough, and easy to communicate with. Thanks again Carl
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Charles Looker
4/06/2024
					Carl was simply amazing. I was originally to do the pre-inspection report of the used car with AA. My friend recommended Carl. I was glad I went with Carl. His report was very comprehensive with loads of pictures. The defects pointed out by him were rectified by the dealer. He had the patience to answer all my questions.
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Antony D'Costa
8/22/2021
					Good investment. It covered aspects I hadn't even considered, providing a thorough assessment that gave me confidence.
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Pavel Pozdniak
4/06/2024
					I found Carl's services thorough and helpful when purchasing my car. He was easy and honest when communicating. He went the extra mile. So appreciate you Carl.
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Debra Phillips
12/20/2023
					Carl provides an excellent service - he inspected two cars for me. His careful inspection of the first revealed that it had been in several accidents which the dealer had not disclosed to me. Second inspection also great - confirmed no major issues with the car and I completed the sale. Carl's inspections are very thorough and reporting extremely detailed - especially for EV and hybrid vehicles.
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Michael Arthur
10/02/2023
					Thank you very much Carl with your help. Very lucky to have found you! Not only do you have utmost professionalism and patience in dealing with questions, you have the most IN DEPTH vehicle inspection I and the dealer have ever experienced (spends hours on a vehicle with insightful report with hundreds of photos/videos sent through on the same day at 3:30am!).  Anyone needing an inspector, you won't regret calling Carl.
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Rachelle Luangco
4/13/2023
					Provided a thorough inspection in a timely manner. Really knows his stuff and works with integrity and professionalism. Thanks a lot for helping us buy with confidence.
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jonathan s
4/13/2023
					Contacted Carl and he was able to do a check the next day on a Sunday. Very thorough check on a Hybrid vehicle - would definitely recommend.
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Jo McHugh
4/20/2024
					Carl conducted an incredibly thorough pre-purchase inspection. The report sent through included summaries of key information, infographics, a plethora of photographs and videos showing readouts from his diagnostic tools. His services represent great value for money for the service he delivers. You can trust that you'll know the true condition of the car by the time he's done. If I buy a car again in the future, he'll be the first person I contact for an inspection.
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Timothy Kilminster
6/13/2023
					Carl was extremely professional, proficient and overall I am very satisfied with his service. He provided a detailed report with everything inspected & tons of photos detailed and even completed his inspection in the rain. I would definitely recommend using his inspection service.
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Mark Jujnovich
7/13/2022
					I cannot speak highly enough about Carl. I found buying a used car to be very stressful and he gave me so much advice. He drove out tested batteries for me at short notice and nothing was too difficult. He went above and beyond to ensure that I was buying a reliable vehicle.
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Emma Lees
10/13/2022
					Carl from Incar Automotive conducted a very thorough pre-purchase inspection for us. Communication was effortless—one phone call and the inspection was arranged. As we were purchasing a petrol car, the report, which included photos, explanations, details, and an easy-to-understand summary, was invaluable in helping us make our decision. It couldn’t have been easier! I would definitely choose Incar Automotive again. Thank you!
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Tomas Boruvka
8/31/2024
					Carl was very thorough and sent through detailed reports, images and videos of his process. Would definitely use his services again.
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Taylor Frost
10/06/2023
					Efficient and thorough.he even physically inspect the battery condition.
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shahrul nizam abdul wahab
10/02/2023
					Amazingly fast & in-depth service! My inspection was able to be carried out only hours after I had first contacted Carl (as he had a cancellation that worked out perfectly for me) and by the next morning I had his completed (and very in-depth) set of reports waiting for me in my email - along with hundreds of photos that covered every inch of the car. He also kept me in the loop during the whole process and was on hand to explain anything that confused me about the report. I highly recommend Incar Automotive for anyone wanting a comprehensive, detail oriented car inspection before purchasing.
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Kerryn Smith
12/13/2022
					Update: Third time using Carl's service. Nothing has changed since we first engaged his service. Very easy transaction as always and very detailed report. Satisfied customer😊 Highly recommended⭐️⭐️⭐️⭐️⭐️ Very easy to communicate with and very thorough with his report. I will definitely get Carl’s service again when buying a used vehicle.
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Janice Jayme
3/13/2023
					Carl performed an onsite hybrid battery pre purchase inspection. He is very professional and thorough. The inspection reports were detailed. He also accommodated my request on the same due to urgency. Overall, I am very happy with his service and will recommend him to anyone who needs to do a pre purchase inspection.
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Ankit Parikh
2/22/2022
					Carl's work is exceptional! We've used his service for 2 of our cars prior to purchasing and have always been more than happy with the reports and results. Great service for a piece of mind. Would and already have recommended to friends/ family looking to buy a car
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Sarah Liu
8/22/2021
					This is my second time asking Carl for his help after 3 years. His inspection & reports seems more and more comprehensive than before. Really appreciated that he can look in to very detail of the car and found something that I haven't noticed. Instead of just pass or fail, he had also put his professional recommendation to you car to make sure you can aware of your car condition as well. His banned list provides a good reference as well preventing us going to some dealers that is not trust-worthy.
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K.C. Tsoi
8/13/2022
					The check was really thorough and I learnt a lot from the report and the follow up chat that helped me find the right car. Well worth the money.
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Richard Moyse Fenning
10/13/2022
					You will not find a more thorough vehicle inspector. Made it so easy too, Carl managed all the liaising with the dealership. Will be recommending him far and wide, and use him for all our future vehicle purchases.
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Jonathan Suckling
10/05/2024
					Very experienced and knowledgeable inspector. Definetely knows what he is doing compare to many AA guys. Recommend to all
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Greenwise Cars
10/13/2022
					Like all the previous great reviews for Carl, I had a very positive experience using Carls services. Went see a Toyota Prius at a dealer on weekend, liked the car, called Carl to ask if he could possibly fit in a inspection at short notice same day, he said let me see if I can juggle some other jobs around, called me back to say he can do it in the afternoon. The inspection report that Carl sent back was absolutely amazing, the amount of details he checks and photos he sends back is so informative, based on Carls report gave me the confidence to go ahead and purchase the car. I throughly recommend Carl for pre purchase inspections, for the sake of few extra bucks, don't go somewhere else, Carl is the best. Thanks again Carl
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Gopal Bhana
2/22/2022
					Incar Auto services is possibly the best money I have spent.  Carl was doing an inspection for me, he had concerns, rang me straight away, I have alot of respect for people who are efficient at their job and saved me a pile of headaches.  Great Service.
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Beverley Chitty
7/30/2023
					Carl went the extra mile for me and made me feel like a truly valued customer. Highly recommended!
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Mike Purcell
2/08/2024
					Carl went above and beyond to not only inspect my car but to provide all the things I would need to consider if I purchased that car. He has deep knowledge and experience in his field and I will be recommending him to friends and family going forward. Thanks Carl for the tips along the way.
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jacqui shore
9/22/2021
					Had a pre purchase inspection for a toyota hybrid, Carl was quick, responsive and did excellent job in providing information to give me the confidence in going ahead with a purchase, would recommend over VTNZ or AA.
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Nick Fraser
4/06/2024
					Excellent experience with Carl at InCar! Straightforward process, thorough report and was really responsive - thank you!
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Chloe Bangs
6/02/2024
					Very informative report and thorough inspection with many pictures included. Pleased with Carl’s service. I decided to purchase the vehicle from the result of the inspection and very happy with the car.
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Mary Danelli Quilang
6/09/2024
					Very comprehensive and timely inspection. Highly recommended
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David Hughes
11/13/2022
					Incar Automotive is simply the best pre-purchase inspection business around - no question about it. Carl spends several hours doing the inspection, takes literally hundreds of photos (I received nearly 500 photos), performs heaps of diagnostic tests, tests for head gasket leaks, scans the paintwork to find areas that have been repainted, uses thermal imaging…the list goes on. The report you receive is extremely clear, with items colour coded to reflect whether they are cosmetic points, defects needing repair or maintenance items that should be monitored.  Carl also provides you with a wealth of diagnostic information about the car, as well as factsheets explaining what the reports mean. I’d recommend Incar Automotive if you’re just buying an ordinary petrol/diesel powered car, but particularly recommend Incar if you’re buying a hybrid or EV.  Other pre-purchase inspection companies can’t test any of the high voltage components (including the high voltage battery), so if you get them to inspect a hybrid or EV they leave out a hugely important part.  Alternatively, you have to get them to inspect the car, and then take it to a shop that specialises in hybrids and EVs to do the high voltage inspection, which is a total hassle (and some dealers won’t even let you take the car off their lot to do it, anyway!).  Incar Automotive is fully mobile, so they can inspect all aspects of the vehicle (including the high voltage components) on-site, and do an extremely thorough job. The customer service is second to none.  I texted Carl on the Sunday of a public holiday weekend and within 30 seconds to a minute later he’d texted me back to let me know he could do the inspection that Tuesday.  Carl also prepares his reports overnight, so they’re in your inbox ready to read first thing in the morning. The pricing is also extremely reasonable. I simply can’t recommend Incar Automotive enough.  If you’re buying a second hand vehicle, you have to get Carl from Incar Automotive to inspect it!
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Hugh Magee
11/13/2022
					Excellent prompt service from Carl.Would highly recommend a pre purchase inspection from Incar Automotive.
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Dawn Hutchison
6/17/2024
					Best investment you could ever make. Carl is extremely thorough, efficient and easy to deal with. I would never buy a car without getting a pre-purchase inspection from Incar Automotive first!
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Dylan Kay
9/04/2023
					Brilliant support. Inspected couple of hybrid battery systems on cars that I wanted to buy. Provides detailed inspection results, and the photos he sent helped me make an informed choice. I 'd recommend him to anyone looking to buy a used car.
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Jishnu Ramachandran
5/22/2022
					Carl did a pre-purchase inspection for me on a hybrid car. Was really happy with the service - good communication with timely responses and a very thorough report. Thank you :)
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Ashley Huddart
1/25/2024
					Had a wonderful experience with Carl's inspection service yesterday. Long story short, Carl inspected 2 vehicles in total, at 2 different locations. The 1st vehicle has an major issue, he stop the inspection immediately & did not charge a full payment. He even go the extra mile for me to inspect the 2nd vehicle at the other location dispite his busy schedule. Carl is very honest. I choose option 2 EV inspection, however when he found a major issue with the vehicle he stop the inspection immediately. I believe others might have gone through the entire inspection & let you know after together with a full payment. I truly admire his work ethics & totally trust his inspection skill (I bought the 2nd vehicle without even test driving). Thank you Carl, I would definitely engaged & recommend your service! ⭐⭐⭐⭐⭐
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Ken Ng Chong Kai
4/13/2023
					Carl is dedicated to his work and very thorough he will leave no stone unturned, the information he provides his extensive and will save you more than it costs.
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Daniel Buckett
10/05/2023
					Carl from Incar Automotive Ltd is a legend! I contacted him late on a Sat night and he undertook an inspection the next day on a Sun! The actual inspection took 2 hours and even the salesman commented on how thorough he is compared to everyone else. I received dozens of high quality photos and reports on more tests than anyone else advertises. Everything is then summarised into a final report and Carl took my follow up phone call when I had questions. There were a few findings with the vehicle and Carl even offered to follow up the next day because he had another job at the same car yard and was going to be there anyway. If you want the best inspection service likely in all of NZ, then Carl from Incar Automotive Ltd is your guy!
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George Chadwick
6/22/2022
					Carl at Incar Automotive is AMAZING! He went above and beyond to help us out, having travelled to Auckland from Tauranga to purchase a Mitsubishi Outlander PHEV on a tight timeframe. Carl managed to fit in our pre-purchase inspection at late notice into his already packed schedule and did a very meticulous and diligent job, giving us great confidence in what we were purchasing. Would highly recommend!!
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Seb McKinnon
12/13/2023
					Karl was amazing and really knows his stuff will definitely be in contact with him again
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Jonny Alesech
7/13/2022
					Carl's communication was great, he was able to book me in quick on a busy week and his inspection was thorough and showed he's an expert in his field. Would definitely use his service again.
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Suzanne Marie Bell
2/13/2023
					I couldn't have asked for a more detailed, comprehensive inspection of my hybrid car. 100% recommend Carl and his work!
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Adrienne Morales
7/30/2023
					really great service, to me the best prepurchase service car in nz
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Yoyito
7/06/2023
					Is there a 6 star option somewhere? I went for a bumper to bumper inspection on a Toyota Camry Hybrid. Carl has an extreme eye for detail and showcases invaluable knowledge and experience with his craft. He also managed to slot me in as a last minute callout and I am now driving my new car with confidence. He truly stands out amongst the rest and make other inspection companies look amateurish in comparison. 2 thumbs up.
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Johnathan Tsui
4/22/2022
					Can't speak highly enough the service. Sorted things out for me short notice. Very thorough report with detailed photos and explanations
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Jacob Arahill
2/13/2023
					I am thoroughly impressed by the pre-purchase inspection that Carl carried out on my new car. He was friendly, knowledgeable, on time and extremely comprehensive. The report was incredibly detailed but also easy to understand. He also had some good recommendations for other businesses that I could use for servicing etc, which was much appreciated. Will absolutely use his business again when purchasing another car. Thanks so much Carl!
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Rose Falconer
1/22/2022
					Carl checked out my Nissan Teana XL for Pre-purchase inspection, he sent me many inspection photos and the summury report I received was indepth and detailed. Thank you Carl for your professional service, highly recommended!
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Roy Wang
1/13/2023
					Carl did a pre-purchase inspection for me, he gets top marks all round. Excellent communication from start to finish. All reports, photos ect to a high standard. In the report and photos you could even see the cracks in the rubber tires. Amazing attention to detail. I recommend anyone who wants to know every detail of a vehical prior to handing over your cash, give Carl a call for peace of mind. 100% satisfaction, will be using Incar again
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Maxine Kitchen
7/08/2023
					Prompt service & a very comprehensive review. We had a pre-purchase inspection done on an ex-rental EV. Great to proceed to purchase with confidence.
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Glenda Koefoed
9/14/2024
					Carl was great to deal with. good communication, with an excellent level of details in his report. lot more than what AA inspection does will use again for my next inspection
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Younus Bhikoo
2/13/2023
					Carl was extremely professional, proficient and overall I am very satisfied with his service. He provided a detailed report with everything inspected & tons of photos detailed and even completed his inspection in the rain.  I would definitely recommend using his inspection service.
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Mark Jujnovich
7/22/2022
					Very helpful, reliable, thorough and knowledgeable. Have bought 2 cars after getting inspected by Carl and totally relied on Carl's advice.  I could not be happier with my purchases. Will use him again whenever required. Highly recommended. Worth my money spent.
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Hasrat Ali
7/30/2023
					I was looking for a good mechanic to inspect a Mazda Axela and Carl had awesome reviews on Google. The cost was $165.. it may seem to be expensive although I went to the car dealership and Carl came in, he talked about the process and we basically did a test drive where he evaluated some points about the car.  After the test drive he started looking the interior and exterior, plus checked many mechanical parts of the vehicle. This process took almost 2.5 hours and Carl was explaining everything that he found out.  The final report is great in detail.. a good range of pictures from the car, plus a detailed written report about the things he has found, good and bad, what should be fixed and an explanation about all the process and technical information, so you can understand everything.  Turns out the car was in a very good condition and Carl saved me some money by giving a small list of items to be changed before purchasing the vehicle. I already recommended Carl to a friend and if you are trying to find a good mechanic to inspect a vehicle.. Carl is the guy.
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Caique
8/22/2018
					Carl recently provided a pre purchase inspection for me. He was easy to deal with and extremely thorough in his work. I would happily utilise him again. Thanks Carl.
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Jayson English
4/20/2024
					Carl is such a professional. His attention to detail in the inspection is second to none - I have had car salesmen tell me he is the most thorough they have ever seen. He sends photos and videos as proof of the testing undertaken. Aside from that he goes above and beyond to discuss your concerns and provide verbal advice before even seeing any vehicle. I wouldn't go to anyone else.
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Aurelie Rivalant
11/22/2021
					Great quick service, organised time with current owner, came the next day.  Very good thorough reports & photos. Puts your mind at rest knowing someone qualified has looked over the vehicle. Recommend Carl to anyone looking for a pre-purchase inspection.  Thanks Carl for travelling a wee bit further. And for the communication, spot on :)
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Melissa Grant
9/13/2022
					Best experience for a pre-purchase inspection I've ever had. Carl was great to deal with right from the start with clear comms right thru the process to completion. His report was incredibly detailed yet also providing a simple to digest summary. Could not have asked for anything more in helping me make my purchase decision.
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anton blijlevens
8/31/2024
					Great value, highly detailed report, easy to deal with. Thanks Carl.
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Adam Elder
3/13/2023
					It was by coincidence that I ended up using Incar vehicle inspections as the other company I was meant to use didn't answer my calls on the inspection day, however, I must say it was the best coincidence of the year! I was surprised by how detailed his inspection was, it took him over 3 hours just for the physical inspection of a Lexus I was interested in buying. He pointed out every single flaw and issue, to the point where he even recorded practically impossible to see windscreen chips. I ended up buying the car he inspected and I was very happy with the purchase. I will most definitely be using him again and again every time I am buying a new car. I just hope I didn't set the bar too high now for him now with this review, hahahaha :D  but that is because of how satisfied and surprised I was with his service!!
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Imran Abu Shamala
12/22/2021
					Carl did a thorough inspection which helped my daughter make a decision on her first car. He provided great information (photos and diagnostics) in a timely manner. Would definitely use again :)
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Kim Thomson
2/15/2024
					pretty good service.
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Ronald Kumaran
12/13/2022
					Highly recommended, super easy to work with and super efficient.
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Sasha
3/13/2023
					Highly would recommend. Thorough and comprehensive. Very detailed but also summarised appropriately.
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tevita Teu
4/26/2024
					Exceeded my expectation 1000%. Carl has an impeccable eye for detail and his reports/photos/videos are very comprehensive and helpful in helping me to make decision. You will not regret engaging his service. I believe his expertise, time and effort is worth much more than what you pay. He is also very responsive and flexible.
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Tan Edmund
2/13/2023
					After a really mediocre experience with the AA, Carl was absolutely superb. If you're thinking about buying a used vehicle and not sure who to trust in a crowded market, Carl is absolutely your man. Quick, responsive, professional, and extremely thorough - he's the first and last person you'll need to call about pre-purchase inspections. Thanks again Carl! -Alex
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New2Van
7/30/2023
					Easy communication to book the service. Provided thorough and well explained information to help understand the inspection report provided.Certainly worth the price for quality and efficiency!!
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Waimarie
3/13/2023
					Wow out all my years I've owned vehicles and had them inspected, Carl is right up there and will give you that detailed report that you all deserve to receive. Without a doubt, highly recommended!
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Tania Maindonald
9/13/2022
					I'm so happy with the pre purchase inspection, communication and all round help I received from Carl, when finding my car. He was professional, exceptionally thorough, experienced and knowledgeable, which gave me confidence that I was buying a reliable car. With his fully equipped van, he can carry out inspections almost anywhere. I will never use any other company, if I need another inspection. I recommend his services to anyone and everyone and will continue to do so. Thank you Carl. :- )
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Shirley McCarthy
12/22/2021
					Every once in a while you get an exceptional, far exceeding expectations level of service. If you EVER need a comprehensive check of your vehicle, a pre-inspection then this is the gentleman to go to. His communication was first rate, he actually went out of his way to get our pre-inspection sorted and provided an outstanding level of service. Prices are more than reasonable and are terrific value for what you get. Carl is a good chap who clearly takes pride in his work. A rare thing these days. Do yourself a favour- look no further. Thank you Carl!
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Darren White
12/13/2023
					Carl is the man! Rang up Carl on a Sunday to see if Carl could do a pre-purchase inspection ASAP as we desperately wanted to close the deal on a car before anyone else bought it. Despite some prior miscommunications of our own fault, Carl maintained the highest level of professionalism and went out of his way to re-arrange his busy schedule to accomodate us. Initially he said he was fully booked until Thursday, but on Monday (less than 24 hrs since I called) he found a way to do the inspection and we closed the deal with the seller on the same day. His report was extremely detailed and he provided hundreds of photos of the car's condition. I cannot speak highly enough about this man's professionalism, work ethic, and striving to produce the highest quality of service to his clients. And he's simply a good guy and let us know he's always open for any questions we might have. My mum was so impressed with him that we wanted to pay him an extra tip for his outstanding work (but was unsure if this was allowed under a business account). If you're looking for a pre-purchase inspection, this is the only company I can recommend. After looking around for other services, I found that other companies were not as comprehensive and lacked a few checks here and there (usually due to lacking necessary technology/equipment), which could be the difference between a good car and a lemon. And others like AA may be too focused on ticking boxes on their checklist and inspectors may not have the experience or willingness to let buyers know about problems that might not be on said checklist. I wanted a thorough inspection and full confidence in the used car I'd be buying from a private seller as they obviously have not obligations under the CGA, and Carl gave us just that. We have already recommended Carl to some of our friends and will definitely be in touch in the future when looking for a new car ourselves. All the best to you Carl! It was a great pleasure working with you.
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Robert Ramos
4/13/2023
					What a wonderful service Carl provides. He took the stress and worry out of buying a car by providing an exceptionally thorough and detailed report. Far beyond my expectations. This gave me great confidence that I knew exactly what I was purchasing. He was also really helpful when I called up to ask a few questions. Will definitely be recommend to all and would use again when buying a car.
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Timothy Elliott
8/22/2021
					Carl was actually out of Auckland when we first reached out for help regarding an EV we wanted to buy. The entire time Carl was away he still kept in contact with us with very helpful information for any questions we had. As soon as Carl got back into Auckland he went straight to the EV to inspect it for us. The inspection was extremely thorough and carried out very efficiently. Carl was very quick at getting the report back to us as well. We are very grateful as the report helped us make a good decision in buying this particular EV for our family. I highly recommend Carl, he knows his stuff on EV cars. He is great and easy to deal with, his prices are also very good. We will always go back to him if we need anymore EV help.
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Aimee-Leigh Thompson
8/12/2023
Pre purchase inspections for EV and Hybrids

All pictures all from our inspections

Specialists Hybrid and Ev Vehicle inspections

Mobile Hybrid and Ev inspections
